The effect of internal control on organizational performance in the telecommunications industry in South South and South East Nigeria
Keywords:
control systems , internal control , management, organizational performance , telecommunications industryAbstract
The study focused on effect of admin internal control on performance in telecommunications industry in South South and South East Nigeria. The study employed a descriptive survey research design. Instrument adopted for the study is a structured questionnaire based on simple random sampling method. In addition, interview was also employed to serve as a compliment for the questionnaire. Reliability of the research instrument was tested using the Cronbach Alpha method which revealed that the instrument is reliable. The result of Durbin Watson revealed that the data is free from autocorrelation. Data analysis was done using both descriptive and inferential analysis technique. Descriptive statistics was used to give insight on the respondents profile while inferential statistics was used in the conducting of hypotheses. The two research questions for the study were analyzed using multiple regression model. The study shows that the two null hypotheses were rejected while the two alternative hypotheses were accepted (organization’s internal control environment (p=0.000<0.05, ?=0.890) and risk assessment (p=0.000<0.05, ?=0.242); The study concluded that organization’s internal control environment and risk assessment, has a positive influence on organizational performance.
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