The effect of knowledge management on work achievement PT. MDA Travel Manado
Keywords:
job performance, knowledge management, work achievementAbstract
This study used a survey method by conducting research on Travel staff of MDA Travel Manado. The method of describing, analyzing and explaining the relationship between each variable. The proof was done statistically using SPSS 24.00 00 where the results obtained were Y = 63.756 + 0.361x. This means that each increase of one score or the addition of numbers in variable X, namely Knowledge Management, will have an effect on variable Y, namely Work Performance of 0.361x. The result of the correlation coefficient is 0.448, meaning that variable X (Knowledge Management) has a significant correlation with variable Y (Job Performance). The determinant coefficient is 0.201. It can be concluded that Knowledge Management has an effect of 20.0% on MDA Travel Manado's Travel staff Work Performance, while 80% is influenced by other variables. Through calculations for hypothesis testing based on tcount> ttable value where 3.179?2.021. This means that H0 is rejected and h1 is accepted, or in other words it proves that variable X or Knowledge Management affects variable Y or MDA Travel Manado Travel Staff Job Performance.
Downloads
References
Allen, D. G., & Griffeth, R. W. (1999). Job performance and turnover: A review and integrative multi-route model. Human Resource Management Review, 9(4), 525-548. https://doi.org/10.1016/S1053-4822(99)00032-7
Arikunto, S. (2019). Prosedur Penelitian: Suatu Pendekatan Praktik. Jakarta: Rineka Cipta
Avery, R. E., Smillie, L. D., & Fife-Schaw, C. R. (2015). Employee achievement orientations and personality as predictors of job satisfaction facets. Personality and individual differences, 76, 56-61. https://doi.org/10.1016/j.paid.2014.11.037
Bock, G. W., Lee, J. Y., & Lee, J. M. (2010). Cross cultural study on behavioral intention formation in knowledge sharing. Asia pacific journal of information systems, 20(3), 1-32.
Budihardjo, A. (2016). Knowledge management: Efektif berinovasi meraih sukses. Cetakan pertama. Jakarta: Prasetiya Mulya Publishing.
Dharma, A. (2018). Manajemen Prestasi Kerja. Pedoman Praktis Bagi Para Penyelia Untuk Meningkatkan Prestasi Kerja.Depok: Raja Grafindo Persada.
Dunnette, M. D., Campbell, J. P., & Hakel, M. D. (1967). Factors contributing to job satisfaction and job dissatisfaction in six occupational groups. Organizational behavior and human performance, 2(2), 143-174. https://doi.org/10.1016/0030-5073(67)90027-X
Flippo, E. B. (2005). Manajemen Personalia. Jakarta: PT. Raja Grafindo Persada.
Frappaolo, C. (2003). Globalization and Its Challenges. America Economic Review. America Economic Review.
Handoko, T. H. (2016). Manajemen Sumber Daya Manusia, Yogyakarta: Penerbit.
Hunter, J. E. (1986). Cognitive ability, cognitive aptitudes, job knowledge, and job performance. Journal of vocational behavior, 29(3), 340-362. https://doi.org/10.1016/0001-8791(86)90013-8
Ismail Al?Alawi, A., Yousif Al?Marzooqi, N., & Fraidoon Mohammed, Y. (2007). Organizational culture and knowledge sharing: critical success factors. Journal of knowledge management, 11(2), 22-42.
Kahya, E. (2007). The effects of job characteristics and working conditions on job performance. International journal of industrial ergonomics, 37(6), 515-523. https://doi.org/10.1016/j.ergon.2007.02.006
Kawiana, I. G. P., Dewi, L. K. C., Martini, L. K. B., & Suardana, I. B. R. (2018). The influence of organizational culture, employee satisfaction, personality, and organizational commitment towards employee performance. International research journal of management, IT and social sciences, 5(3), 35-45.
King, W. R. (2009). Knowledge management and organizational learning (pp. 3-13). Springer US.
Kusmayadi. (2004). Statistika Deskriptif. Jakarta: PT Gramedia utama.
Locke, E. A. (1969). What is job satisfaction?. Organizational behavior and human performance, 4(4), 309-336. https://doi.org/10.1016/0030-5073(69)90013-0
Mangkunegara, A. A. P. (2011). Manajemen sumber daya manusia perusahaan.
Pant, I., & Yadav, R. K. (2016). Impact of emotional intelligence on the job performance of employee. International Research Journal of Management, IT and Social Sciences, 3(1), 7-14.
Ranupandojo, H. D. H. Suad. 2012. Manajemen Personalia.
Shi, L., Cole, S., & Chancellor, H. C. (2012). Understanding leisure travel motivations of travelers with acquired mobility impairments. Tourism Management, 33(1), 228-231. https://doi.org/10.1016/j.tourman.2011.02.007
Sugiyono, D. (2010). Metode penelitian kuantitatif dan R&D. Bandung: Alfabeta, 26-33.
Swanson, E., Kim, S., Lee, S. M., Yang, J. J., & Lee, Y. K. (2020). The effect of leader competencies on knowledge sharing and job performance: Social capital theory. Journal of Hospitality and Tourism Management, 42, 88-96. https://doi.org/10.1016/j.jhtm.2019.11.004
Taniguchi, A., Grääs, C., & Friman, M. (2014). Satisfaction with travel, goal achievement, and voluntary behavioral change. Transportation research part F: traffic psychology and behaviour, 26, 10-17. https://doi.org/10.1016/j.trf.2014.06.004
Tobing, P. L. (2011). Knowledge Management: Manajemen Knowledge Sharing berbasis komunitas. Knowl. Manag. Soc. Indones.
?u?u, A., & Constantin, T. (2012). Understanding job performance through persistence and job competency. Procedia-Social and Behavioral Sciences, 33, 612-616. https://doi.org/10.1016/j.sbspro.2012.01.194
Published
How to Cite
Issue
Section
Copyright (c) 2023 International journal of social sciences
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Articles published in the International Journal of Social Sciences (IJSS) are available under Creative Commons Attribution Non-Commercial No Derivatives Licence (CC BY-NC-ND 4.0). Authors retain copyright in their work and grant IJSS right of first publication under CC BY-NC-ND 4.0. Users have the right to read, download, copy, distribute, print, search, or link to the full texts of articles in this journal, and to use them for any other lawful purpose.
Articles published in IJSS can be copied, communicated and shared in their published form for non-commercial purposes provided full attribution is given to the author and the journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
