OCTAVIANA, B. C.; ISNURHADI, I.; SHIHAB, M. S.; WIDIYANTI, M. The effect of service quality on customer loyalty: A case study at AXA Mandiri Palembang. International journal of social sciences, [S. l.], v. 6, n. 3, p. 159-167, 2023. DOI: 10.21744/ijss.v6n3.2173. Disponível em: https://sloap.org/journal/index.php/ijss/article/view/2173. Acesso em: 16 jul. 2024.