Role of work stress and organizational commitments in educating workload effect on intention to quit

  • Maria Yasinta Palma Christy Faculty of Economics and Business, Udayana University, Denpasar, Indonesia
  • Putu Saroyini Priartini Faculty of Economics and Business, Udayana University, Denpasar, Indonesia
Keywords: commitment, intention, job stress, organization, workload

Abstract

This research aimed at analyzing the mediation role of job stress and organizational commitment in the effect on workload through the employees’ intention to quit. There are 86 respondents in this research which consist of all department operational.  The test was done with the PLS method (Partial Least Square) by using smart PLS. Based on the result of analysis it can be concluded that the workload  gives a positive contribution to job stress, the workload  contributes negatively to the organizational commitment, job stress contribute positively to the intention to quit, the organization commitment contribute negatively to the intention to quit, the workload contribute positively to the intention to quit, job stress mediates partially the relationship between workload employee intention to quit, and organizational commitment mediates partially the relationship between workload employee intention to quit.

Downloads

Download data is not yet available.

References

Abelson, M. A. (1987). Examination of avoidable and unavoidable turnover. Journal of Applied psychology, 72(3), 382.

Aditya, A. G. D., & Kusuma, M. G. W. (2019). The effect of tri hita karana culture in relationship between work stress and internal auditor performance. International Research Journal of Management, IT and Social Sciences, 6(2), 72-78. https://doi.org/10.21744/irjmis.v6n2.610

Ahmad, K., Bhatti, I. A., Muneer, M., Iqbal, M., & Iqbal, Z. (2012). Removal of heavy metals (Zn, Cr, Pb, Cd, Cu and Fe) in aqueous media by calcium carbonate as an adsorbent. International Journal of Chemical and Biochemical Sciences, 2, 48-53.

Carmeli, A., & Weisberg, J. (2006). Exploring turnover intentions among three professional groups of employees. Human Resource Development International, 9(2), 191-206. https://doi.org/10.1080/13678860600616305

Carmeli, A., Meitar, R., & Weisberg, J. (2006). Self-leadership skills and innovative behavior at work. International Journal of Manpower, 27(1), 75-90. https://doi.org/10.1108/01437720610652853

Classen, A., Boucher, Q., & Heymans, P. (2011). A text-based approach to feature modelling: Syntax and semantics of TVL. Science of Computer Programming, 76(12), 1130-1143. https://doi.org/10.1016/j.scico.2010.10.005

Dewi, I. A., & Prihatsanti, U. (2013). Hubungan antara persepsi terhadap beban kerja dengan komitmen organisasi karyawan divisi pelaksana produksi pt. Solo kawistara garmindo (Doctoral dissertation, Universitas Diponegoro).

Dhania, D. R. (2010). Pengaruh Stres Kerja, Beban Kerja terhadap Kepuasan Kerja (Studi terhadap Medical Representatif di kota Kudus). Jurnal Psikologi UMK: PITUTUR, 1(1), 15-23.

Dhini, D. R. (2010). Pengaruh Stres Kerja. Beban Kerja terhadap Kepuasan Kerja (Studi pada Medical Representatif di Kota Kudus), Universitas Muria Kudus, Kudus.

Elangovan, A. R. (2001). Causal ordering of stress, satisfaction and commitment, and intention to quit: a structural equations analysis. Leadership & Organization Development Journal, 22(4), 159-165. https://doi.org/10.1108/01437730110395051

Farrastama, D. N., Asmony, T., & Hermanto, H. (2019). Effect of emotional intelligence on counterproductive work behavior with job stress as an intervening variable. International Journal of Social Sciences and Humanities, 3(1), 14-25. https://doi.org/10.29332/ijssh.v3n1.248

Glissmeyer, M., Bishop, J. W., & Fass, R. D. (2007). Role Conflict, Role Ambiguity and Intention to Quit the Organization: The Case of Law Enforcement Officers. In Decision Sciences Institute Annual Conference, 38th Southwest.

Jaramillo, F., Nixon, R., & Sams, D. (2005). The effect of law enforcement stress on organizational commitment. Policing: An International Journal of Police Strategies & Management, 28(2), 321-336. https://doi.org/10.1108/13639510510597933

Jensen, J. N., Holten, A. L., Karpatschof, B., & Albertsen, K. (2011). Does collective efficacy moderate the associations between physical work load and intention to leave or sickness absence?. Journal of advanced nursing, 67(11), 2425-2434. https://doi.org/10.1111/j.1365-2648.2011.05674.x

Kawiana, I. G. P., Dewi, L. K. C., Martini, L. K. B., & Suardana, I. B. R. (2018). The influence of organizational culture, employee satisfaction, personality, and organizational commitment towards employee performance. International Research Journal of Management, IT and Social Sciences, 5(3), 35-45.

Kesuma, I. B. G. P. W., & Dwirandra, A. (2019). Professional commitments and pressure of obedience in mediating on the effect of time budget pressure in quality audits. International Research Journal of Engineering, IT & Scientific Research, 5(1), 27-38.

Klassen, R. M., & Chiu, M. M. (2011). The occupational commitment and intention to quit of practicing and pre-service teachers: Influence of self-efficacy, job stress, and teaching context. Contemporary Educational Psychology, 36(2), 114-129. https://doi.org/10.1016/j.cedpsych.2011.01.002

Kusumanegara, I. S., Asmony, T., & Numayanti, S. (2018). Work-family conflict on turnover intention regarding work stress as intervening variable. International Journal of Social Sciences and Humanities, 2(2), 141-154. https://doi.org/10.29332/ijssh.v2n2.153

Lou, J. H., Yu, H. Y., Hsu, H. Y., & Dai, H. D. (2007). A study of role stress, organizational commitment and intention to quit among male nurses in southern Taiwan. The journal of nursing research: JNR, 15(1), 43-53.

Meyer, J. P., Allen, N. J., Smith, C. A., & Smith, C. A. David J. Stanley, Lynne Herscovitch, and Laryssa Topolnytsky (2002),“Affective, Continuance, and Normative Commitment to the Organization: A Meta-Analysis of Antecedents, Correlates, and Consequences,”. Journal of Vocational Behavior, 61(1), 20-52.

Nelwan, O. S. (2008). Pengaruh Karakteristik Pekerjaan. Kepemimpinan Transformasional, Peluang Promosi Terhadap Kepuasan Kerja, Komitmen Organisasi, dan Turnover intention: Studi pada Karyawan Hotel Berbintang di Manado, 139.

Nurmalasari, W. (2013). Pengaruh Lingkungan Kerja dan Beban Kerja terhadap Stres Kerja Perawat pada Rumah Sakit Umum Daerah Arifin Achmad Pekanbaru. Jurnal Manajemen, 1-10.

Pratiwi, I. Y., & Ardana, I. K. (2015). Pengaruh Stres Kerja Dan Komitmen Organisasional Terhadap Intention To Quit Karyawan Pada PT. BPR Tish Batubulan. E-Jurnal Manajemen Universitas Udayana, 4(7).

Prawisanthi, N. P. D., & Sariyanthi, N. K. (2018). Pengaruh Kompensasi Finansial, Stres Kerja, Dan Komitmen Organisasional Terhadap Niat Keluar Karyawan Hardy’s Malls di Gianyar. E-Jurnal Manajemen Unud, 7(1), 134-163.

Qureshi, M. I., Iftikhar, M., Abbas, S. G., Hassan, U., Khan, K., & Zaman, K. (2013). Relationship between job stress, workload, environment and employees turnover intentions: What we know, what should we know. World Applied Sciences Journal, 23(6), 764-770.

Respati, R. H. (2015). Pengaruh Beban Kerja dan Dukungan Sosial Terhadap Kinerja Karyawan Dengan stress Kerja Sebagai Variabel Intervening. Studi Pada Perawat Rumah Sakit Panti Wilasa Citarum Semarang. (Online). http://eprints.undip.ac.id/48331/

Rizky, D., & Afrianty, T. W. (2018). Pengaruh beban kerja terhadap stres kerja dengan work life balance sebagai variabel intervening (Studi Pada Dinas Sosial Provinsi Jawa Timur Surabaya). Jurnal Administrasi Bisnis, 61(4).

Saeka, I. P. A. P., & Suana, I. W. (2016). Pengaruh Kepuasan Kerja, Komitmen Organisasional dan Stres Kerja terhadap Turnover Intention Karyawan PT. Indonusa Algaemas Prima Bali. E-Jurnal Manajemen Universitas Udayana, 5(6).

Santosa, I. G., & Yusuf, M. (2017). The application of a dryer solar energy hybrid to decrease workload and increase dodol production in Bali. International Research Journal of Engineering, IT & Scientific Research, 3(6), 99-106.

Sari, I. G. A. D. I., & Dwirandra, A. (2019). The ability of organization commitment and moderate worked motivation by the effect of budget goal clarity in budgetary inaccuracy. International Research Journal of Management, IT and Social Sciences, 6(3), 11-17. https://doi.org/10.21744/irjmis.v6n3.622

Setiawan, R., & Brian, H. (2013). Pengaruh Komitmen Organisasional Terhadap Kepuasan Kerja Karyawan Paparon’s Pizza City Of Tommorow. Jurnal Studi Manajemen dan Organisasi. 1 (1): 21, 41.

Widjaja, A. B., Tran, A., Bailey, M., & Proper, S. (2006). Correlation between Bankart and Hill‐Sachs lesions in anterior shoulder dislocation. ANZ journal of surgery, 76(6), 436-438. https://doi.org/10.1111/j.1445-2197.2006.03760.x

Xiaoming, Y., Ma, B. J., Chang, C. L., & Shieh, C. J. (2014). Effects of workload on burnout and turnover intention of medical staff: A study. Studies on Ethno-Medicine, 8(3), 229-237.

Yasmin, K., & Marzuki, N. A. (2015). Impact of Organizational Commitment on Intention to Quit Among Psychaitric Nurses: Evidence from Pakistan. International Journal of Learning & Development, 5(4), 89-103.

Yo, P., Melati, P., & Surya, I. B. K. (2015). Pengaruh Beban Kerja terhadap Kepuasan Kerja dengan Stres Kerja sebagai Variabel Mediasi. E-Jurnal Manajemen Universitas Udayana, 4(5).

Yunita, P. I., & Saputra, I. G. N. W. H. (2019). Millennial generation in accepting mutations: Impact on work stress and employee performance. International Journal of Social Sciences and Humanities, 3(1), 102-114. https://doi.org/10.29332/ijssh.v3n1.268

Zainal, M.A, Taher, A., & Hamidah, N.U. 2016. Pengaruh Beban Kerja Dan Kompensasi Terhadap Komitmen Organisasional Dalam Upaya Meningkatkan Kinerja Karyawan (Studi Pada Karyawan Tingkat Pelaksana Perum Jasa Tirta Wilayah Sungai Brantas dan Bengawan Solo ). Jurnal Bisnis dan Manajemn,3(2), 64-76.

Published
2019-06-07
How to Cite
Christy, M. Y. P., & Priartini, P. S. (2019). Role of work stress and organizational commitments in educating workload effect on intention to quit. International Research Journal of Management, IT and Social Sciences, 6(4), 8-16. https://doi.org/10.21744/irjmis.v6n4.632
Section
Articles