[1]
Setyowidodo, Y., Wahab, Z., Shihab, M.S. and Widiyanti, M. 2021. The effect of e-service quality dimensions on BCA mobile user satisfaction at PT. Bank Central Asia, Tbk KCU Palembang. International research journal of management, IT and social sciences. 8, 4 (Jun. 2021), 258–266. DOI:https://doi.org/10.21744/irjmis.v8n4.1876.