Wahyuni, P. and Lestari, P.N.E. 2020. Application of web-based customer relationship management in marketing information system: PT. BPR Bali Dananiaga. International research journal of management, IT and social sciences. 7, 4 (Jun. 2020), 43–47. DOI:https://doi.org/10.21744/irjmis.v7n4.947.