PUTRI, N. P. M. W.; SUPRAPTI, N. W. S. The mediating role of e-satisfaction in the influence of perceived ease of use, perceived usefulness, and product quality on e-loyalty: A study on Kopi Kenangan Application users in Denpasar City. International research journal of management, IT and social sciences, [S. l.], v. 12, n. 5, p. 405–419, 2025. DOI: 10.21744/irjmis.v12n4.2542. Disponível em: https://sloap.org/journals/index.php/irjmis/article/view/2542. Acesso em: 29 apr. 2026.