WAHYUNI, P.; LESTARI, P. N. E. Application of web-based customer relationship management in marketing information system: PT. BPR Bali Dananiaga. International research journal of management, IT and social sciences, [S. l.], v. 7, n. 4, p. 43–47, 2020. DOI: 10.21744/irjmis.v7n4.947. Disponível em: https://sloap.org/journals/index.php/irjmis/article/view/947. Acesso em: 19 may. 2025.