1.
Setyowidodo Y, Wahab Z, Shihab MS, Widiyanti M. The effect of e-service quality dimensions on BCA mobile user satisfaction at PT. Bank Central Asia, Tbk KCU Palembang. irjmis [Internet]. 2021 Jun. 26 [cited 2024 Jul. 16];8(4):258-66. Available from: https://sloap.org/journals/index.php/irjmis/article/view/1876