Sewaka dharma hindu nurse toward patients in sanglah general hospital denpasar
Keywords:
hindu nurse, sanglah hospital, service qualityAbstract
This research was conducted to reveal Hindu nurse services at Sanglah Hospital Denpasar. As the largest hospital in Bali, RSUP Sanglah Denpasar has sufficient, safe, reliable, sophisticated facilities with the support of qualified and experienced human resources and has received various awards both national and international should be able to provide services to patients by upholding human dignity in services, education, and research. This phenomenon is a problem that requires an applicable solution and a formula for hospital services regarding nursing care for patients at the Sanglah Central General Hospital, Denpasar, Bali. Research on Hindu nurse services at Sanglah Hospital Denpasar was completed by qualitative methods. All primary data were collected directly at Sanglah General Hospital using participatory observation techniques and in-depth interview techniques. Obtaining data is complemented by the results of literature studies on scientific papers and books on nursing. All data were analyzed qualitatively using social practice theory, service management theory, and reception theory. The results showed that the Hindu nurse service at Sanglah Hospital was not optimal due to the habitus factor, the dominance factor of the structure, and the doxa factor in providing services to Sanglah Hospital patients.
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