The effect of social media advertising and face-to-face sales on purchase intention for customized products (case study of puncak jaya furniture)

https://doi.org/10.31295/ijbem.v4n1.1526

Authors

  • Fasta Biqul Khairolt Master of Management, Sriwijaya University, Palembang, Indonesia
  • Sulastri Sulastri Lecturer of Magister Management, Economic Faculty, Sriwijaya University, Palembang, Indonesia
  • Zakaria Wahab Lecturer of Magister Management, Economic Faculty, Sriwijaya University, Palembang, Indonesia
  • Marlina Widiyanti Lecturer of Magister Management, Economic Faculty, Sriwijaya University, Palembang, Indonesia

Keywords:

face to face sales, purchase interest, social media advertising

Abstract

This research was conducted to show the effect of social media advertising and face-to-face sales on the buying interest of customized products (Puncak Jaya Furniture Case Study). The data source used is a questionnaire. The population in this study came from the social media followers of Instagram Puncak Jaya Furniture, with as many as 24,300 followers. The sample used in this study were followers who had the desire and bought products at Puncak Jaya Furniture from December 1, 2020, to January 17, 2021, as many as 30 people. The questionnaire was created using the google form application and distributed via WhatSapp message. The data collection method uses the linear regression method. This study indicates that social media advertising variables have a positive and significant impact on purchase intention, while face-to-face sales variables also have a positive but insignificant impact on purchase intention. The implication of this research is to increase knowledge related to buying Interest seen from the factors of social media advertising and face-to-face sales. For related parties and further research, it is hoped that this research can be used as a reference and reference for related variables.

Downloads

Download data is not yet available.

References

Alalwan, A. A., Rana, N. P., Dwivedi, Y. K., & Algharabat, R. (2017). Social media in marketing: A review and analysis of the existing literature. Telematics and Informatics, 34(7), 1177-1190. https://doi.org/10.1016/j.tele.2017.05.008

Aldily, R. (2017). 101 Amazing Public Relation Ideas. Anak Hebat Indonesia.

De Vries, L., Gensler, S., & Leeflang, P. S. (2012). Popularity of brand posts on brand fan pages: An investigation of the effects of social media marketing. Journal of interactive marketing, 26(2), 83-91. https://doi.org/10.1016/j.intmar.2012.01.003

Ghozali, I. (2018). Aplikasi analisis multivariete dengan program IBM SPSS 23.

Gibler, K., & Nelson, S. (2003). Consumer behavior applications to real estate education. Journal of Real Estate Practice and Education, 6(1), 63–83.

Hasan, M. (2019). Social marketing: An Islamic perspective. Journal of Islamic Marketing.

Hausman, A. V., & Siekpe, J. S. (2009). The effect of web interface features on consumer online purchase intentions. Journal of business research, 62(1), 5-13. https://doi.org/10.1016/j.jbusres.2008.01.018

Kotler, P. (2021). Manajemen pemasaran.

Lafferty, B. A., & Goldsmith, R. E. (1999). Corporate credibility’s role in consumers’ attitudes and purchase intentions when a high versus a low credibility endorser is used in the ad. Journal of business research, 44(2), 109-116. https://doi.org/10.1016/S0148-2963(98)00002-2

Maxham III, J. G. (2001). Service recovery's influence on consumer satisfaction, positive word-of-mouth, and purchase intentions. Journal of business research, 54(1), 11-24. https://doi.org/10.1016/S0148-2963(00)00114-4

Prayitno, V. A. E. (2019). Factors Affecting Real Earnings Management. Emerging Markets: Business and Management Studies Journal, 6(2), 47-57.

Putri, C. L., & Lautania, M. F. (2016). Pengaruh Capital Intensity Ratio, Inventory Intensity Ratio, Ownership Strucutre dan Profitability Terhadap Effective Tax Rate (ETR)(Studi pada Perusahaan Manufaktur yang Terdaftar di Bursa Efek Indonesia Tahun 2011-2014). Jurnal Ilmiah Mahasiswa Ekonomi Akuntansi, 1(1), 101–119.

Reily, M. (2018). Nielsen: Pembaca Media Digital Sudah Lampaui Media Cetak.

Saladin, D. (2006). Manajemen pemasaran. Edisi Keempat, Bandung: Linda Karya.

Schiffman, L. G., & Kanuk, L. L. (2020). Perilaku konsumen.

Sharma, B. K., & Bhatt, V. K. (2018). Impact of Social Media on Consumer Buying Behavior-A Descriptive Study on Tam Model. I-Manager’s Journal on Management, 13(1), 34.

Solis, B., & Breakenridge, D. K. (2009). Putting the public back in public relations: How social media is reinventing the aging business of PR. Ft Press.

Subawa, N. S., Widhiasthini, N. W., & Suastika, N. P. M. W. S. (2020). The effect of experiential marketing, social media marketing, and brand trust on repurchase intention in Ovo applications. International Research Journal Of Management, IT And Social Sciences, 7(3), 11-21.

Suhelmi, D. (2018). Personal Selling Serta Pengaruhnya Terhadap Tingkat Kesadaran dan Minat Beli Calon Nasabah Asuransi Jiwasraya di Pekanbaru. Jurnal Tepak Manajemen Bisnis, 10(1), 25–41.

Sutisna. (2002). Perilaku konsumen dan komunikasi pemasaran.

Szolnoki, G., & Hoffmann, D. (2013). Online, face-to-face and telephone surveys—Comparing different sampling methods in wine consumer research. Wine Economics and Policy, 2(2), 57-66. https://doi.org/10.1016/j.wep.2013.10.001

Wahab, Z., Eka, D., & Widiyanti, M. (2021). The Influences Of Promotion Mix On The Purchase Decision Of Daihatsu Xenia Car at PT. Astra Daihatsu International Tbk Palembang. Proceeding of International Conference on Family Business and Entrepreneurship.

Wang, X., Yu, C., & Wei, Y. (2012). Social media peer communication and impacts on purchase intentions: A consumer socialization framework. Journal of interactive marketing, 26(4), 198-208. https://doi.org/10.1016/j.intmar.2011.11.004

Published

2021-05-22

How to Cite

Khairolt, F. B. ., Sulastri, S., Wahab, Z. ., & Widiyanti, M. . (2021). The effect of social media advertising and face-to-face sales on purchase intention for customized products (case study of puncak jaya furniture). International Journal of Business, Economics & Management, 4(1), 209-218. https://doi.org/10.31295/ijbem.v4n1.1526

Most read articles by the same author(s)

<< < 1 2 3