The effect of work motivation and leadership style on employee performance through job satisfaction as an intervening variable in the financial management of the Palembang KPPN

Alvino Pradhana Agung Vinaya Suyono Putra; Zunaidah Zunaidah; Yos Karimudin; Muizzuddin Muizzuddin

doi:10.21744/ijbem.v8n3.2410

Authors

Alvino Pradhana Agung Vinaya Suyono Putra Sriwijaya University, Palembang, Indonesia
Zunaidah
zunaidah66@yahoo.com
Sriwijaya University, Palembang, Indonesia
Yos Karimudin Sriwijaya University, Palembang, Indonesia
Muizzuddin Sriwijaya University, Palembang, Indonesia

Keywords:

Employee Performance, Job Satisfaction, Leadership Style, Motivation

Abstract

This study aims to determine how work motivation and leadership style affect employee performance with job satisfaction as an intervening variable in the financial management of the Palembang KPPN. There were 165 respondents who completed the questionnaire at the Palembang KPPN. The analysis technique used was Structural Equation Model Partial Least Square (SEM-PLS) analysis. The results of this study indicate that work motivation and leadership style have a positive and significant influence on employee performance, and job satisfaction mediates the influence of work motivation and leadership style on employee performance in a significant manner. This study is expected to serve as a reference for future research regarding the use of variables in similar studies. The implications of this study are to provide input to financial managers at the KPPN Palembang unit to enhance employee motivation and leadership style, thereby improving employee performance through job satisfaction.

Downloads

Download data is not yet available.

References

Adinegara, D. A. R., Perizade, B., Zunaidah, Z., & Widiyanti, M. (2023). The influence of work motivation and job satisfaction on employee performance in the regional office of the directorate general of customs and excise of east Kalimantan. International Journal of Social Sciences, 6(4), 200-205.

Beauty, M., & Aigbogun, O. (2022). Effects of Leadership Styles on Employee Performance: A Case Study of Turnall Holdings LTD., Harare. International Journal of Academic Research in Business and Social Sciences, 12(1), 289-305.

Chi, C. G., & Gursoy, D. (2009). Employee satisfaction, customer satisfaction, and financial performance: An empirical examination. International journal of hospitality management, 28(2), 245-253. https://doi.org/10.1016/j.ijhm.2008.08.003

Cummings, G. G., MacGregor, T., Davey, M., Lee, H., Wong, C. A., Lo, E., ... & Stafford, E. (2010). Leadership styles and outcome patterns for the nursing workforce and work environment: a systematic review. International journal of nursing studies, 47(3), 363-385. https://doi.org/10.1016/j.ijnurstu.2009.08.006

Fauziah, H., Ayu, M., & Syahpitra, R. T. (2020). Analisis Pengaruh Motivasi Kerja terhadap Kinerja Karyawan. Ekombis Sains: Jurnal Ekonomi, Keuangan Dan Bisnis, 5(1), 53-62.

Fauziah, H., Ayu, M., & Syahpitra, R. T. (2020). Analisis Pengaruh Motivasi Kerja terhadap Kinerja Karyawan. Ekombis Sains: Jurnal Ekonomi, Keuangan Dan Bisnis, 5(1), 53-62..

Firmansyah, E. (2020). Pengaruh Gaya Kepemimpinan terhadap Kinerja Karyawan pada PT. Bintang Raya Sakti Bandung. Prosiding Manajemen, 6,(2).

Hadiwijaya, D., & Ahmad, A. (2023). Pengaruh Motivasi Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada PT. Global Internasional Industries Tangerang. JMB: Jurnal Manajemen Dan Bisnis, 12(1), 62-79.

Hajiali, I., Kessi, A. M. F., Budiandriani, B., Prihatin, E., & Sufri, M. M. (2022). Determination of work motivation, leadership style, employee competence on job satisfaction and employee performance. Golden Ratio of Human Resource Management, 2(1), 57-69.

Hikmawati, F. (2020). Metodologi Penelitian. PT Raja Grafindo Persada..

Kanwil DJPb Provinsi Sumsel. (2024). Reviu Pelaksanaan Anggaran Semester I Kanwil DJPb Provinsi Sumatera Selatan.

Kasalak, G., Güneri, B., Ehtiyar, V. R., Apaydin, Ç., & Türker, G. Ö. (2022). The relation between leadership styles in higher education institutions and academic staff’s job satisfaction: A meta-analysis study. Frontiers in psychology, 13, 1038824.

KPKNL Palembang. (2024). Realisasi Pendapatan Per Akun - KPKNL Palembang 2023 s.d. 2024.

KPPN Palembang. (2024a). Laporan Monitoring dan Evaluasi Pelaksanaan Anggaran KPPN Palembang Periode 10 2024.

KPPN Palembang. (2024b). Laporan Reviu Pelaksanaan Anggaran Semester I 2024 KPPN Palembang.

Laili, R. R., & Safrizal, H. B. A. (2021). Pengaruh Motivasi Kerja terhadap Kinerja Pegawai dengan Kepuasan Kerja sebagai Variabel Intervening pada Puskesmas Pulorejo. Jurnal Kajian Ilmu Manajemen (JKIM), 1(3).

Megawaty, M., Hamdat, A., & Aida, N. (2022). Examining linkage leadership style, employee commitment, work motivation, work climate on satisfaction and performance. Golden Ratio of Human Resource Management, 2(1), 01-14.

Munji, K. G. (2024). Pengaruh Motivasi Kerja dan Kepuasan Kerja terhadap Kinerja Karyawan pada PT. Akulaku Silvrr Indonesia di Jakarta Pusat. Jurnal Ilmiah Swara Manajemen.

Nati, A., Timuneno, T., & Fanggidae, R. E. (2021). Pengaruh Insentif Terhadap Kinerja Pengemudi Grab Bike Di Kota Kupang. Jurnal Ekobis: Ekonomi Bisnis & Manajemen, 11(2), 266-284.

Paais, M., & Pattiruhu, J. R. (2020). Effect of motivation, leadership, and organizational culture on satisfaction and employee performance. The journal of asian finance, economics and business, 7(8), 577-588.

Perizade, B. (2024). Public Service Motivation as an Intervening Variable of Self-Efficacy and Competency towards State Civil Apparatus Performance. KnE Social Sciences, 799-810.

Popoola, S. O., & Fagbola, O. O. (2023). Work motivation, job satisfaction, work-family balance, and job commitment of library personnel in Universities in North-Central Nigeria. The Journal of Academic Librarianship, 49(4), 102741. https://doi.org/10.1016/j.acalib.2023.102741

Purnamiati, N. N. (2024). Pengaruh Gaya Kepemimpinan dan Motivasi terhadap Kinerja Pegawai dengan Mediasi Kepuasan Kerja pada Bappeda dan Brida Kabupaten Jembrana. Co-Value Jurnal Ekonomi Koperasi dan kewirausahaan, 15(2).

Rahmadanti, D., Zunaidah, Z., Widiyanti, M., Kamarudin, Y., & Hadjri, M. I. (2024). The Influence Of Job Stress And Job Satisfaction On Employee Performance Through Organizational Commitment As An Intervening Variable Among Non-Civil Servant Staff At UIN Raden Fatah Palembang. Jurnal Ekonomi, 13(02), 1440-1455.

Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162.

Rosmiati, E., Sova, M., Yanuar, I. E. S., & Rajagukguk, Y. P. B. (2024). Pengaruh Gaya Kepemimpinan terhadap Kinerja Karyawan pada PT. Arya Meika Trans. Jurnal Administrasi dan Manajemen, 14(2), 112-118.

Rosyidah, I., Perizade, B., & Zunaidah, Z. (2023). The influence of financial compensation and job satisfaction on employee performance with work motivation as a variable intervening: Voluntary labor study in the general section of the Regional Secretariat Ogan Ilir Regency. International Journal of Business, Economics and Management, 6(4), 276-288. https://doi.org/10.21744/ijbem.v6n4.2204

Sabariah. (2020). Kepemimpinan dan Perilaku Organisasi. Lafadz Jaya.

Sarkar, A. S., Ali, S. O., & Rashid, K. M. (2023). The effect of different leadership styles on job satisfaction. Organization and Human Capital Development, 2(2), 16.

Setia, B. I., Yuniarsih, T., Gaffar, M. F., Suryadi, E., Affandi, A., & Rohmawati, T. (2022). Job satisfaction as a mediator in improving employee performance through talent and knowledge management. Journal of Eastern European and Central Asian Research (JEECAR), 9(5), 749-762.

Sharma K., V., & Vigneshwar, R. (2024). Analyzing the Relationship between Employee Motivation and Job Satisfaction. Shanlax International Journal of Management.

Soebyakto, B. B., Hanafi, A., & Rakasiwih, E. (2019). Effect Of Training, Motivation, And Job Satisfaction On Employee Performance At Pt Techwin Bkt. International Journal of Scientific and Technology Research, 8, 12.

Specchia, M. L., Cozzolino, M. R., Carini, E., Di Pilla, A., Galletti, C., Ricciardi, W., & Damiani, G. (2021). Leadership styles and nurses’ job satisfaction. Results of a systematic review. International journal of environmental research and public health, 18(4), 1552.

Wahyuningtyas, R., & Kirana, K. C. (2022). Pengaruh Gaya Kepemimpinan dan Self Efficacy terhadap Kinerja Karyawan dengan Kepuasan Kerja Sebagai Variabel Intervening (Studi Pada Kantor Sekretariat Daerah Kabupaten Gunungkidul). Ekonomis: Journal of Economics and Business, 6(1), 170-173.

Wuryania, E., Rodlib, A. F., Sutarsib, S., Dewib, N. N., & Arifb, D. (2021). Analysis of decision support system on situational leadership styles on work motivation and employee performance. Management Science Letters, 11, 365-372.

Yusuf, M. (2021). The effects of the intrinsic motivation and extrinsic motivation on employee performance with job satisfaction as an intervening variable at PT. Alwi Assegaf Palembang. Mbia, 20(1), 18-31.