The effect of workload, work environment, and job satisfaction on employees' turnover intention at PT Varash Saddan Nusantara

Windya Dewi AM Ayu; Ni Made Ary Widiastini; Komang Krisna Heryanda

doi:10.21744/ijbem.v8n3.2413

Authors

Ayu Windya Dewi AM
ayu.windya@student.undiksha.ac.id
Ganesha University of Education, Singaraja, Indonesia
Ni Made Ary Widiastini Ganesha University of Education, Singaraja, Indonesia
Komang Krisna Heryanda Ganesha University of Education, Singaraja, Indonesia

Keywords:

job satisfaction, moderation, turnover intention, work environment, workload

Abstract

This study aims to analyze the effect of workload, work environment, and job satisfaction on employee turnover intention at PT Varash Saddan Nusantara. The research was motivated by a noticeable increase in employee turnover within the past three years, despite the company’s consistent growth and expansion. Observations and informal interviews revealed that several factors contributed to this phenomenon, including excessive workload, overlapping deadlines, inconsistent task revisions, and limited cooperation among team members. The study used a quantitative approach with a causal research design. Data were collected through questionnaires distributed to 105 employees. The data were analyzed using multiple linear regression and moderation regression analysis. The results showed that workload had a significant positive effect on turnover intention, indicating that higher workloads tend to increase employees' desire to leave the company. The work environment had a significant positive effect on job satisfaction, while job satisfaction had a significant negative effect on turnover intention, meaning satisfied employees were less likely to resign. However, job satisfaction did not moderate the relationship between workload and turnover intention, nor between work environment and turnover intention.

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