The expert system design to identify laptop damage by applying certainty factor method
Keywords:
black box, certainty factor, expert system, laptop damageAbstract
The development of information technology nowadays is very useful in solving problems in an activity process. One of the existing technological developments is the emergence of portable computers in the form of laptops. The problem of laptop damage is the most common case, so good knowledge of laptops is needed to anticipate laptop damage. Applications that can help deal with the problem of damage to the laptop is the Expert System. An expert system is a system that seeks to adopt human knowledge to computers, in order to solve problems as usually done by experts. In overcoming uncertainty in an expert system, the Certainty Factor (CF) method is applied. Certainty Factor (Uncertainty Factor) is a method that expresses belief in an event (fact or hypothesis) based on evidence or expert judgment. This study develops an expert system to identify laptop damage with a certainty factor in the form of a web-based application. Blackbox is used as a system test and gives results that the developed expert system can function properly and has been running according to its functionality.
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