Analysis and redesign of the website user interface of Universitas Faletehan using the design thinking method


  • Mohamad Aghust Kurniawan Informatics Department, Universitas Faletehan, Indonesia
  • Galih Ariprawira Informatics Department, Universitas Faletehan, Indonesia
  • Irma Wibiyanti Informatics Department, Universitas Faletehan, Indonesia
  • Andrian Informatics Department, Universitas Faletehan, Indonesia
  • Edi Suherlan Informatics Department, Universitas Faletehan, Indonesia


method design thinking, usability, user experience, user interface, website


The website of Universitas Faletehan as a media for publication of information and documentation as well as one of the student information systems. Currently, several problems have been found on Universitas Faletehan website. Among them are the appearance of the main page that is less organized and less organized, and page navigation that is still empty. For this reason, a design for improving the interface is carried out using the design thinking method. This method is known as a comprehensive thinking process that concentrates on creating a solution that begins with a process of empathy for a particular human-centered need. There are 5 stages in this method, namely Empathize, Define, Ideate, Prototype, and Testing. The recommended application is built in the form of a prototype using the Figma application. The prototype that was built was successfully tested on 11 respondents by using the System Usability Scale (SUS) test and the application prototype with a score of 60.


Download data is not yet available.


Belanche, D., Casaló, L. V., & Guinalíu, M. (2012). Website usability, consumer satisfaction and the intention to use a website: The moderating effect of perceived risk. Journal of retailing and consumer services, 19(1), 124-132.

Castaneda, J. A., Munoz-Leiva, F., & Luque, T. (2007). Web Acceptance Model (WAM): Moderating effects of user experience. Information & management, 44(4), 384-396.

Chou, D. C. (2018). Applying design thinking method to social entrepreneurship project. Computer Standards & Interfaces, 55, 73-79.

Darmawan, D., & Permana, D. H. (2013). Desain dan pemrograman website. Bandung: PT Remaja Rosdakarya.

Dipanegara, A. (2011). Langsung jago bikin website. Jakarta: PT. Niaga Swadaya.

Fauzi, A. H., & Sukoco, I. (2019). Konsep Design Thinking pada Lembaga Bimbingan Belajar Smartnesia Educa. Organum: Jurnal Saintifik Manajemen dan Akuntansi, 2(1), 37-45.

Hillier, M. (2003). The role of cultural context in multilingual website usability. Electronic Commerce Research and Applications, 2(1), 2-14.

Hsu, C. L., Chen, Y. C., Yang, T. N., & Lin, W. K. (2017). Do website features matter in an online gamification context? Focusing on the mediating roles of user experience and attitude. Telematics and Informatics, 34(4), 196-205.

Indonesia Mendesain. (2020). Pahami User Flow Agar Menjadi Desainer Lebih Baik! | indonesia mendesain. desainer-lebih-baik/.

Kaya, A., Ozturk, R., & Altin Gumussoy, C. (2019). Usability measurement of mobile applications with system usability scale (SUS). In Industrial engineering in the big data era (pp. 389-400). Springer, Cham.

Lazarova, T. (2018). Low Fidelity Wireframes vs High Fidelity Wireframes. Preuzeto, 24, 2020.

Lee, Y., & Kozar, K. A. (2012). Understanding of website usability: Specifying and measuring constructs and their relationships. Decision support systems, 52(2), 450-463.

Manik, V., Primasari, C. H., Wibisono, Y. P., & Irianto, A. B. P. (2021). Investigasi Usability pada Aplikasi Mobile Pembiayaan Mobil di Indonesia. Jurnal Sains dan Informatika, 7(1), 1-10.

Nantel, J., & Glaser, E. (2008). The impact of language and culture on perceived website usability. Journal of Engineering and Technology Management, 25(1-2), 112-122.

Palarivattom, S., & Kochunni, K. (2015). Real-time, interposable communication for web services. International Research Journal of Management, IT and Social Sciences, 2(5), 26-32. Retrieved from

Penggunaan System Usability Scale (SUS) Sebagai Evaluasi Website Berita Mobile Abdurrahman Sidik, S.Sn, M.Ds Technologia” Vol 9, No.2, April – Juni 2018.

Pereira, J. C., & de FSM Russo, R. (2018). Design thinking integrated in agile software development: A systematic literature review. Procedia computer science, 138, 775-782.

Puspita, R. (2020). Pengembangan prototipe aplikasi community aggregator beskem dengan pendekatan ucd menggunakan balsamiq mockup dan FIGMA (studi kasus: PT Mozaik Bintang Persada) (Bachelor's thesis, Fakultas Sains dan Teknologi Universitas Islam Negeri Syarif Hidayatullah Jakarta).

Ruzza, M., Tiozzo, B., Mantovani, C., D’Este, F., & Ravarotto, L. (2017). Designing the information architecture of a complex website: A strategy based on news content and faceted classification. International Journal of Information Management, 37(3), 166-176.

Sanjaya, M. R. S., Saputra, A., & Kurniawan, D. (2021). Penerapan Metode System Usability Scale (SUS) Perangkat Lunak Daftar Hadir Di Pondok Pesantren Miftahul Jannah Berbasis Website. Jurnal Komputer Terapan, 7(1), 120-132.

Shirvanadi, E. C. (2021). Perancangan Ulang UI/UX Situs E-Learning Amikom Center dengan Metode Design Thinking (Studi Kasus: Amikom Center).

Sutcliffe, A. G., Kurniawan, S., & Shin, J. E. (2006). A method and advisor tool for multimedia user interface design. International Journal of Human-Computer Studies, 64(4), 375-392.

Xavier, I. M. D. D. G. (2015). Email issue for working at information technology field. International Research Journal of Management, IT and Social Sciences, 2(5), 1-5. Retrieved from

Yusuf, M., & Astuti, Y. (2020). System Usability Scale (SUS) Untuk Pengujian Usability Pada Pijar Career Center. Komputika: Jurnal Sistem Komputer, 9(2), 131-138.



How to Cite

Kurniawan, M. A., Ariprawira, G., Wibiyanti, I., Andrian, A., & Suherlan, E. (2022). Analysis and redesign of the website user interface of Universitas Faletehan using the design thinking method. International Research Journal of Engineering, IT & Scientific Research, 8(6), 290–298.



Research Articles