Development of a BIM-integrated quality management information system in the defect management process to improve quality assurance efficiency and effectiveness

Maudy Maharani; Yusuf Latief

doi:10.21744/irjeis.v12n3.2609

Authors

Maudy Maharani
xmaudymaharanix@gmail.com
Universitas Indonesia, Depok, West Java 16424, Indonesia
Yusuf Latief Universitas Indonesia, Depok, West Java 16424, Indonesia

Keywords:

BIM, Construction, defect management, quality assurance and quality management, quality management information system, SEM-PLS

Abstract

This study aims to identify the capability gaps of the existing dashboard in supporting defect management and to analyze the potential contribution of Building Information Modeling (BIM) through the formulation of a conceptual model for QMIS-BIM integration. This research adopts a case study approach at PT X through archival analysis, questionnaire surveys, and expert validation using the Delphi method. The data were analyzed using descriptive statistics to evaluate the existing conditions, as well as Structural Equation Modeling–Partial Least Squares (SEM-PLS) to examine the structural relationships among the research variables. The findings indicate that QMIS serves as the core integration system that connects organizational policy and culture, BIM technology, and defect management activities within a unified digital framework. The output of this study is a data integration-based conceptual model developed from the existing dashboard framework as a strategic foundation for the future development of a QMIS-BIM platform. The proposed model is intended to shorten the defect handling cycle, improve the accuracy of defect detection and resolution, and bridge communication and information distribution barriers within the defect management process. Therefore, QMIS-BIM integration is expected to support the improvement of quality assurance efficiency and effectiveness in PT X’s construction project implementation.

Downloads

Download data is not yet available.

References

Ahzahar, N., Karim, N. A., Hassan, S. H., & Eman, J. (2011). A study of contribution factors to building failures and defects in construction industry. Procedia Engineering, 20, 249-255. https://doi.org/10.1016/j.proeng.2011.11.162

Alencastro, J., Fuertes, A., Fox, A., & De Wilde, P. (2019). The impact of defects on energy performance of buildings: Quality management in social housing developments. Energy Procedia, 158, 4357-4362. https://doi.org/10.1016/j.egypro.2019.01.784

Aranda, S., & Amir Tasbihi, e-B. (2015). Technology or People Problem?

Braglia, M., & Frosolini, M. (2014). An integrated approach to implement project management information systems within the extended enterprise. International Journal of Project Management, 32(1), 18-29. https://doi.org/10.1016/j.ijproman.2012.12.003

Chen, J., Lu, W., & Liu, D. (2024). Built environment defect mapping, modeling, and management (D3M): A BIM-based integrated framework. Journal of Intelligent Construction, 2(1), 1-15.

Chen, L., & Luo, H. (2014). A BIM-based construction quality management model and its applications. Automation in construction, 46, 64-73. https://doi.org/10.1016/j.autcon.2014.05.009

Ghansah, F. A., & Edwards, D. J. (2024). Digital technologies for quality assurance in the construction industry: current trend and future research directions towards industry 4.0. Buildings, 14(3), 844.

Ghosh, B., & Karmakar, S. (2025). Development and application of a digitalized construction quality document management system for advanced construction using building information modeling. Journal of Construction Engineering and Management, 151(6), 04025053.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). Partial Least Squares Structural Equation Modeling (Pls-Sem) Third Edition. In Angewandte Chemie International Edition, 6(11), 951–952. (Number Mi).

Hair, J., & Alamer, A. (2022). Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example. Research methods in applied linguistics, 1(3), 100027. https://doi.org/10.1016/j.rmal.2022.100027

Hauashdh, A., Jailani, J., Rahman, I. A., & Al-Fadhali, N. (2022). Strategic approaches towards achieving sustainable and effective building maintenance practices in maintenance-managed buildings: A combination of expert interviews and a literature review. Journal of Building Engineering, 45, 103490. https://doi.org/10.1016/j.jobe.2021.103490

Hwang, H. (2009). Regularized generalized structured component analysis. Psychometrika, 74(3), 517-530.

Jabbar, J., & Nayar, S. K. (2022). Development of Defect Management In Construction Using Bim Technology. In International Journal of Research in Engineering and Science (IJRES) ISSN (Vol. 10).

Kang, M. Y. (2025). Secure Machine Learning Framework for Defect Detection and Quality Enhancement in Injection Molding Processes.

Karunasena, G., Wijeratne, W. P. U., Gajanayake, A., Udawatta, N., & Perera, S. (2025). Stakeholder analysis of construction liquid waste management in Victoria, Australia. International Journal of Construction Management, 25(14), 1691-1702.

Kementerian Pekerjaan Umum dan Perumahan Rakyat Direktorat Jendral Bina Marga. (2015). Peraturan Menteri PUPR Republik Indonesia Nomor 31 Tahun 2015.

Kementerian Pekerjaan Umum dan Perumahan Rakyat, K. (2020a). Peraturan Menteri PUPR Republik Indonesia Nomor 1 Tahun 2020.

Kementerian Pekerjaan Umum dan Perumahan Rakyat, K. (2020b). Peraturan Menteri PUPR Republik Indonesia Nomor 14 Tahun 2020.

Kubicki, S., Guerriero, A., Schwartz, L., Daher, E., & Idris, B. (2019). Assessment of synchronous interactive devices for BIM project coordination: Prospective ergonomics approach. Automation in Construction, 101, 160-178. https://doi.org/10.1016/j.autcon.2018.12.009

Li, J., Xu, Y., Wang, H., Swatdikun, T., Li, X., & Chen, J. (2025, February). The Development of Quality Management Information System Under Quality 4.0 Era: A Review. In 2025 8th International Symposium on Big Data and Applied Statistics (ISBDAS) (pp. 473-478). IEEE.

Lin, C. L., & Fan, C. L. (2019). Evaluation of CART, CHAID, and QUEST algorithms: a case study of construction defects in Taiwan. Journal of Asian Architecture and Building Engineering, 18(6), 539-553.

Lin, Y. C., Chang, J. X., & Su, Y. C. (2016). Developing construction defect management system using BIM technology in quality inspection. Journal of civil engineering and management, 22(7), 903-914.

Liu, T., Chong, H. Y., Zhang, W., Lee, C. Y., & Tang, X. (2022). Effects of contractual and relational governances on BIM collaboration and implementation for project performance improvement. Journal of construction engineering and management, 148(6), 04022029.

Mahmood, K. (2008). Library web OPACs in Pakistan: an overview. Program, 42(2), 137-149.

May, T., & Perry, B. (2022). Social research: Issues, methods and process. McGraw-Hill Education (UK).

Meiriza, N. A., & Latief, Y. (2025). Development of risk-based BIM integrated material resource control procedures to improve time performance on public facility construction projects in the Seribu Islands. International Research Journal of Engineering, IT and Scientific Research, 11(2), 47–64. https://doi.org/10.21744/irjeis.v11n2.2506

Nugraheni, S. R. W., Amaliah, S., Panjaitan, I., Yulisyawati, I., & Malau, F. (2021). Strategy to Improve the Competitiveness of Indonesian Construction Services Sector: IPB University, Ministry of Trade. Jurnal Ekonomi Dan Kebijakan Pembangunan, 10(2), 176-200.

Patyal, V. S., & Koilakuntla, M. (2018). Impact of organizational culture on quality management practices: an empirical investigation. Benchmarking: An International Journal, 25(5), 1406-1428.

Razkenari, M., & Kibert, C. J. (2022). A framework for assessing maturity and readiness towards industrialized construction. Journal of Architectural Engineering, 28(2), 04022003.

Setyawan, W., Tanzil, N. D., & Rosdini, D. (2023). Isomorfisme Institusional Pada Pengungkapan SDGs Didalam Sustainability Reporting. Jurnal Riset Akuntansi Dan Keuangan, 11(2), 299-314.

Sihombing, D. J. C. (2024). Enhancing Project Visibility: A Study on Construction Project Dashboard Development with Extreme Programming. Jurnal Info Sains: Informatika dan Sains, 14(01), 58-70.

Turk, Ž. (2020). Interoperability in construction–Mission impossible?. Developments in the Built Environment, 4, 100018. https://doi.org/10.1016/j.dibe.2020.100018

Van Besouw, J., & Bond-Barnard, T. J. (2021). Smart project management information systems (SPMIS) for engineering projects-project performance monitoring & reporting.

Wang, S., & Yu, J. (2024). BIM-based government engineering quality supervision system. Journal of Asian Architecture and Building Engineering, 23(6), 1966-1979.

Warmerdam, A., & Lingard, H. (2017). EXAMINING THE DEFINITION OF A CONSTRUCTION PROJECT IN AUSTRALIA. In Joint CIB W099 & TG59 International Safety, Health, and People in Construction Conference (p. 242).

Willar, D., Trigunarsyah, B., & Coffey, V. (2016). Organisational culture and quality management system implementation in Indonesian construction companies. Engineering, Construction and Architectural Management, 23(2), 114-133.

Yoon, S., Zhu, H., Hwang, B. G., & Min, O. S. (2025). Accelerating digital transformation in construction: Best practices for the successful implementation of integrated digital delivery. Automation in Construction, 178, 106417. https://doi.org/10.1016/j.autcon.2025.106417