How to improve public administration services in digital world
What evidences say
Keywords:
digital application, not playing service, public administration, scientific evidenceAbstract
This study aimed to discuss how public administration services can be improved in an era where technology has penetrated all life and business sectors, including government administration services. To discuss this study, we obtained many issuers from scientific publications in the form of books and other written works. Of course, first, we carefully studied the scientific methodological system, which, among other things, coded the data, analyzed it carefully, and evaluated it until we could conclude that this finding was valid. After we analyzed and followed up with a discussion of the final results, we concluded that this study had gained an understanding of how public administration services can be improved by the support of digital technology applications, which include the involvement of digital technology that has been able to provide convenience in public administration services. Technology can also reduce the practice of non-transparency, such as corruption practices. Specialized roles also positively impact the convenience for the government to carry out public administration tasks. It also provides a sense of justice and democracy for the wider community. Thus, the results of this study hope to essential findings supporting the study of government role and responsibility using technology applications in future studies.
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