The influence of work motivation and job satisfaction on employee performance in the regional office of the directorate general of customs and excise of east Kalimantan
Keywords:
employee performance, job satisfaction, organizational, regional office, work motivationAbstract
This research aims to determine and analyze the influence of work motivation and job satisfaction on the performance of employees at the Regional Office of the Directorate General of Customs and Excise East Kalimantan (Kanwil DJBC Kalbagtim). The data used in this study are primary data collected through the use of a questionnaire as an instrument to measure the research variables. The questionnaire was distributed to all employees of Kanwil DJBC Kalbagtim, totaling 71 individuals, using a census method. The data collected from the questionnaire instruments were processed using the SPSS program with multiple linear regression analysis. The study results indicate that the relationship between work motivation is positively and significantly related to the performance of employees at Kanwil DJBC Kalbagtim, and the relationship between job satisfaction is positively and significantly associated with the performance of employees at Kanwil DJBC Kalbagtim. The findings of this research are used as input for Kanwil DJBC Kalbagtim to enhance employee performance by providing work motivation, such as increasing employee involvement in formal/informal office activities and by paying attention to employee job satisfaction through opportunities for self-development, fair promotions based on employee competencies, and in line with organizational needs.
Downloads
References
Anwar Prabu, M. (2017). Manajemen Sumber Daya Manusia Perusahaan, Bandung: PT. Remaja Rosdakarya.
Bedarkar, M., & Pandita, D. (2014). A study on the drivers of employee engagement impacting employee performance. Procedia-Social and Behavioral Sciences, 133, 106-115. https://doi.org/10.1016/j.sbspro.2014.04.174
Bezdek, R. H., Wendling, R. M., & DiPerna, P. (2008). Environmental protection, the economy, and jobs: National and regional analyses. Journal of Environmental Management, 86(1), 63-79. https://doi.org/10.1016/j.jenvman.2006.11.028
Cummings, T. G., & Worley, C. G. (2009). Organization development and change (p. 772). South Western Cengage Learning, Mason, Ohio, USA.
Darmawan, E., & Atmojo, M. E. (2020). Kebijakan work from home bagi aparatur sipil negara di masa pandemi Covid-19. TheJournalish: Social and Government, 1(3), 92-99.
Driyantini, E., Pramukaningtiyas, H. R. P., & Agustiani, Y. K. (2020). Flexible working space, budaya kerja baru untuk tingkatkan produktivitas dan kinerja organisasi. Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi, 17(2), 206-220.
Eliyana, A., & Ma’arif, S. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144-150. https://doi.org/10.1016/j.iedeen.2019.05.001
Elsbach, K. D. (2003). Organizational perception management. Research in organizational behavior, 25, 297-332. https://doi.org/10.1016/S0191-3085(03)25007-3
Ghozali, I. (2016). Aplikasi analisis multivariete dengan program IBM SPSS 23.
Hartono, A., & Rahadi, D. R. (2021). Work from home terhadap kinerja karyawan pada masa pandemi covid 19. Jurnal Manajemen Bisnis, 18(1), 16-21.
Hasibuan, M. S. (2005). Manajemen sumber daya manusia edisi revisi. Bumi Aksara, Jakarta, 288.
Hermawan, E. (2022). Career Planning Analysis of Experience and Capability (Human Resource Management Literature Review). International Journal of Advanced Multidisciplinary, 1(3), 199-208.
Judge, T. A., Piccolo, R. F., Podsakoff, N. P., Shaw, J. C., & Rich, B. L. (2010). The relationship between pay and job satisfaction: A meta-analysis of the literature. Journal of vocational behavior, 77(2), 157-167. https://doi.org/10.1016/j.jvb.2010.04.002
Kasmir, K. (2016). Manajemen Sumber Daya Manusia (Teori dan Praktik). Jakarta: Rajawali Pers, 72.
Keputusan Menteri Keuangan Nomor 223/KMK.01/2020 mengenai Impementasi Fleksibiltas tempat bekerja (Flexible Working Space) di Lingkungan Kementerian Keuangan.
Marchianti, A., Nurus Sakinah, E., & Diniyah, N. (2017). Digital repository universitas jember digital repository universitas jember. Efektifitas Penyuluhan Gizi Pada Kelompok, 1000, 69-70.
Martoyo, S. (2007). Manajemen Sumber Daya Manusia, Edisi 5, Cetakan Pertama. Yogyakarta: BPFE.
Mathis, R. L., & Jackson, J. H. (2009). Manajemen Sumber Daya Manusia, Edisi 10, Salemba. Empat, Jakarta.
Nawi, H. R. (2017). Perilaku Kebijakan Organisasi (Vol. 1). Sah Media.
Neuman, W. L. (2013). Social research methods: Pearson new international edition. Pearson Education Limited.
Newstrom, J. W. (2007). Organizational behavior.
Prawirosentono, S. (2008). Manajemen Sumber Daya Manusia, Kebijakan Kinerja Karyawan: Kiat Membangun Organisasi Kompetitif Era Perdagangan Bebas Dunia.
Priansa, D. J. (2016). Pengaruh e-wom dan persepsi nilai terhadap keputusan konsumen untuk berbelanja online di Lazada. Jurnal Ecodemica: Jurnal Ekonomi Manajemen dan Bisnis, 4(1), 117-124.
Pritchard, R. D., & Karasick, B. W. (1973). The effects of organizational climate on managerial job performance and job satisfaction. Organizational behavior and human performance, 9(1), 126-146. https://doi.org/10.1016/0030-5073(73)90042-1
Priyatno, D. (2014). SPSS 22 pengolahan data terpraktis. Yogyakarta: CV Andi Offset.
Purba, B., Gaspersz, S., Bisyri, M., Putriana, A., Hastuti, P., Sianturi, E., ... & Giswandhani, M. (2020). Ilmu Komunikasi: Sebuah Pengantar. Yayasan Kita Menulis.
Raziq, A., & Maulabakhsh, R. (2015). Impact of working environment on job satisfaction. Procedia Economics and Finance, 23, 717-725. https://doi.org/10.1016/S2212-5671(15)00524-9
Robbins, S. P. (2001). Perilaku Organisasi: konsep, konrtoversi, aplikasi.
Sagala, R. D. E., & Rivai, V. (2013). Manajemen sumber daya manusia untuk perusahaan. Rajawali Pers, Jakarta.
Salain, P. P. P., Adiyadnya, M. S. P., & Rismawan, P. A. E. (2020). Studi eksplorasi dampak work from home terhadap kinerja karyawan di masa pandemi Covid-19 pada bumn di wilayah Denpasar. Jurnal Ilmiah Satyagraha, 3(2), 19-27.
Sarkis, J., Zhu, Q., & Lai, K. H. (2011). An organizational theoretic review of green supply chain management literature. International journal of production economics, 130(1), 1-15. https://doi.org/10.1016/j.ijpe.2010.11.010
SE-22/MK.1/2020 tentang Sistem Kerja Kementerian Keuangan pada Masa Transisi dalam Tatanan Normal Baru.
Sedarmayanti, H. (2017). Manajemen sumber daya manusia, reformasi birokrasi dan manajemen pegawai negeri sipil (D. Sumayyah, ed.).
Siagian, S. P. (2008). Manajemen sumber daya manusia.
Sinambela, L. P. (2021). Manajemen Sumber Daya Manusia: Membangun tim kerja yang solid untuk meningkatkan kinerja. Bumi Aksara.
Siska, E., & Noviyah, N. M. R. (2021). Sosialisasi Pelaksanaan Protokol Kesehatan Pada Masa New Normal dan Penggunaan Aplikasi Canva Untuk Digital Marketing di Panti Sosial Asuhan Anak Muslimin Manggarai Selatan Tebet. Jurnal Abdimas Perbanas, 2(1), 1-16.
Sunyoto, D. (2015). Manajemen dan Pengembangan Sumber Daya Manusia. yogyakarta: Center for Academic Publishing Service.
Sutrisno, E. (2013). Manajemen Sumber Daya Manusia, Cetakan Kelima. Yogyakarta: Prenada Media.
Syaefudin, R. A., Suseno, W. H., & Teravosa, G. (2020). Kebijakan Bekerja Dari Rumah (Work From Home) Bagi Aparatur Sipil Negara Pada Kementerian Kesehatan. Civil Service Journal, 14(1 Juni), 85-91.
Widodo, S. E. (2023). Manajemen pengembangan sumber daya manusia.
www.beacukai.go.id
www.beacukaikalbagtim.com
www.kompas.com
Yani, J. A., Mangkunegara, A. A. A. P., & Aditama, R. (1995). Sugiyono. 2017, Metode penelitian kuantitatif, kualitatif, dan R&D. bandung: Alfabeta. Procrastination And Task Avoidance: Theory, Research and Treatment. New York: Plenum Press, Yudistira P, Chandra, Diktat Ku.
Yu, J., & Wu, Y. (2021). The impact of enforced working from home on employee job satisfaction during COVID-19: An event system perspective. International journal of environmental research and public health, 18(24), 13207.
Zainal, V. R., Ramly, M., Mutis, T., & Arafah, W. (2015). Manajemen Sumber Daya Manusia Untuk Perusahaan. Edisi Ketiga. Cetak Ketujuh. Jakarta: Rajawali Pers.
Published
How to Cite
Issue
Section
Copyright (c) 2023 International journal of social sciences
![Creative Commons License](http://i.creativecommons.org/l/by-nc-nd/4.0/88x31.png)
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Articles published in the International Journal of Social Sciences (IJSS) are available under Creative Commons Attribution Non-Commercial No Derivatives Licence (CC BY-NC-ND 4.0). Authors retain copyright in their work and grant IJSS right of first publication under CC BY-NC-ND 4.0. Users have the right to read, download, copy, distribute, print, search, or link to the full texts of articles in this journal, and to use them for any other lawful purpose.
Articles published in IJSS can be copied, communicated and shared in their published form for non-commercial purposes provided full attribution is given to the author and the journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.