The role of organizational commitments in mediating the effect of work motivation and job satisfaction towards turnover intention on nurses private hospital

https://doi.org/10.21744/irjmis.v8n1.1101

Authors

  • Made Widya Astiti Economics and Business Faculty, Udayana University, Denpasar, Indonesia
  • Ida Bagus Ketut Surya Economics and Business Faculty, Udayana University, Denpasar, Indonesia

Keywords:

job satisfaction, nurses, organizational commitment, turnover intention, work motivation

Abstract

This study aims to determine the role of organizational commitment in mediating the effect of work motivation and job satisfaction on turnover intention of nurses at private hospitals in South Kuta. The number of samples used was 82 nurses using saturated sampling technique or census methods and collecting data using a questionnaire that uses a Likert scale. The data analysis technique was performed using Structural Equation Modeling (SEM) with the Partial Least Square (PLS) approach, and the VAF test to test the role of mediation. The results show that there is a negative and significant influence of organizational commitment, work motivation and job satisfaction on turnover intention. There is a positive and significant effect of job satisfaction and work motivation on organizational commitment, as well as the role of organizational commitment as a partial mediator between work motivation and job satisfaction on turnover intention which has a negative and significant effect. The findings in this study imply that companies are required to pay more attention to appropriate compensation and to reward employees who are loyal to the company and pay attention to the working conditions of their employees so that employees will remain in the company.

Downloads

Download data is not yet available.

References

Ahn, M. K., Lee, M. H., Kim, H. K., & Jeong, S. H. (2015). Job satisfaction, organizational commitment and turnover intention among male nurses. Journal of Korean academy of nursing administration, 21(2), 203-211.

Al-Emran, M., & Salloum, S. A. (2017). Students' attitudes towards the use of mobile technologies in e-Evaluation. International Journal of Interactive Mobile Technologies (IJIM), 11(5), 195-202.

Alfitri, A., Ngadiman, N., & Sohidin, S. (2013). Penerapan Standar Akuntansi Keuangan Entitas Tanpa Akuntabilitas Publik (Sak-Etap) Pada Usaha Mikro Kecil Menengah (Umkm) Perajin Mebel Desa Gondangsari Kecamatan Juwiring Kabupaten Klaten. Jurnal Pendidikan Ekonomi Universitas Sebelas Maret, 2(2), 13577.

Ananto, S., Rahyuda, I. K., & Priartrini, P. S. (2016). Pengaruh Motivasi Terhadap kepuasan Kerja dan Intensi Keluar Pada Asisten Kursus Metode Kumon di Bali dan Lombok. E-Jurnal Ekonomi dan Bisnis, 5(9), 3057-3086.

Arshadi, N. (2010). Basic need satisfaction, work motivation, and job performance in an industrial company in Iran. Procedia-Social and Behavioral Sciences, 5, 1267-1272. https://doi.org/10.1016/j.sbspro.2010.07.273

Basariya, S. R., & Ahmed, R. R. (2019). The Influence of ‘Adventure Tourism Activities’ in promoting tourism business in mountain stations. Journal of Hospitality and Tourism Management, 8(2), 1-10.

Bonenberger, M., Aikins, M., Akweongo, P., & Wyss, K. (2014). The effects of health worker motivation and job satisfaction on turnover intention in Ghana: a cross-sectional study. Human resources for health, 12(1), 43.

Can, A., & Yasri, Y. (2016). Pengaruh Motivasi Kerja, Kepuasan Kerja Dan Komitmen Organisasi Terhadap Kinerja Karyawan Pada Bank Nagari. Jurnal Riset Manajemen Bisnis dan Publik, 4(1).

Chen, C. F. (2006). Job satisfaction, organizational commitment, and flight attendants’ turnover intentions: A note. Journal of Air Transport Management, 12(5), 274-276. https://doi.org/10.1016/j.jairtraman.2006.05.001

Eddy, M. S., Agusta, Leonando. 2013. Pengaruh Pelatihan Dan Motivasi Kerja Terhadap Kinerja Karyawan Cv Haragon Surabaya. Agpra, Vol.1, No.3. Pp 7-14.

Fernet, C., Trépanier, S. G., Demers, M., & Austin, S. (2017). Motivational pathways of occupational and organizational turnover intention among newly registered nurses in Canada. Nursing outlook, 65(4), 444-454. https://doi.org/10.1016/j.outlook.2017.05.008

Galletta, M., Portoghese, I., & Battistelli, A. (2011). Intrinsic motivation, job autonomy and turnover intention in the Italian healthcare: The mediating role of affective commitment.

Gardner, T. M., Wright, P. M., & Moynihan, L. M. (2011). The impact of motivation, empowerment, and skill?enhancing practices on aggregate voluntary turnover: The mediating effect of collective affective commitment. Personnel psychology, 64(2), 315-350.

Hamouche, S. (2020). COVID-19 and employees’ mental health: stressors, moderators and agenda for organizational actions. Emerald Open Research, 2(15), 15.

Han, G., Liang, C. Z., Chung, T. S., Weber, M., Staudt, C., & Maletzko, C. (2016). Combination of forward osmosis (FO) process with coagulation/flocculation (CF) for potential treatment of textile wastewater. Water research, 91, 361-370. https://doi.org/10.1016/j.watres.2016.01.031

Harnoto, E. (2002). Perbandingan Analisa Biaya Jalan Lingkar UII Terpadu Antara Perkerasan Flexibel dan Perkerasan Paving Block.

Imran, M., Anwar, Z., Irshad, M., Javid, A., Hussain, A., & Ali, S. (2017). Optimization of cellulase production from a novel strain of Aspergillus tubingensis IMMIS2 through response surface methodology. Biocatalysis and Agricultural Biotechnology, 12, 191-198. https://doi.org/10.1016/j.bcab.2017.10.005

Imran, R., Allil, K., & Mahmoud, A. B. (2017). Teacher’s turnover intentions. International Journal of Educational Management.

Indrayanti, D. P., & Riana, I. G. (2016). Pengaruh Kepuasan Kerja Terhadap Turnover Intention Melalui Mediasi Komitmen Organisasional Pada PT. Ciomas Adisatwa Di Denpasar. E-Jurnal Manajemen Universitas Udayana, 5(5).

Ismail, A., & Razak, M. R. A. (2016). EFFECT OF JOB SATISFACTION ON ORGANIZATIONAL COMMITMENT. Management & Marketing Journal, 14(1).

Kim, H., Kang, D. S., Lee, S. W., & McLean, G. (2016). Career commitment as a mediator between organization-related variables and motivation for training and turnover intentions. Journal of Career Development, 43(2), 130-144.

Kim, J. (2018). The contrary effects of intrinsic and extrinsic motivations on burnout and turnover intention in the public sector. International journal of manpower.

Koesmono, H. T. (2005). Pengaruh budaya organisasi terhadap motivasi dan kepuasan kerja serta kinerja karyawan pada sub sektor industri pengolahan kayu skala menengah di Jawa Timur. Jurnal manajemen dan kewirausahaan, 7(2), 171-188.

Lam, C. F., & Gurland, S. T. (2008). Self-determined work motivation predicts job outcomes, but what predicts self-determined work motivation?. Journal of research in personality, 42(4), 1109-1115. https://doi.org/10.1016/j.jrp.2008.02.002

Li, X., Li, Z., Wang, E., Liang, Y., Li, B., Chen, P., & Liu, Y. (2018). Pattern recognition of mine microseismic and blasting events based on wave fractal features. Fractals, 26(03), 1850029.

Liu, H. L., & Lo, V. H. (2018). An integrated model of workload, autonomy, burnout, job satisfaction, and turnover intention among Taiwanese reporters. Asian Journal of Communication, 28(2), 153-169.

Lu, K. Y., Lin, P. L., Wu, C. M., Hsieh, Y. L., & Chang, Y. Y. (2002). The relationships among turnover intentions, professional commitment, and job satisfaction of hospital nurses. Journal of Professional Nursing, 18(4), 214-219. https://doi.org/10.1053/jpnu.2002.127573

Makary, M. A., Sexton, J. B., Freischlag, J. A., Holzmueller, C. G., Millman, E. A., Rowen, L., & Pronovost, P. J. (2006). Operating room teamwork among physicians and nurses: teamwork in the eye of the beholder. Journal of the American College of Surgeons, 202(5), 746-752. https://doi.org/10.1016/j.jamcollsurg.2006.01.017

Martoyo, S. (2000). Manajemen Sumber Daya Manusia Edisi 4. Yogyakarta: BPFE.

Mathieu, C., Fabi, B., Lacoursière, R., & Raymond, L. (2016). The role of supervisory behavior, job satisfaction and organizational commitment on employee turnover. Journal of Management and Organization, 22(1), 113.

Mobley, W. H. (2011). Pergantian Karyawan: Sebab-Akibat dan Pengendaliannya, Cet. 1: PT. Gramedia: PPM dan Bisnis, 2030.

Mosadeghrad, A. M. (2013). Occupational stress and turnover intention: implications for nursing management. International journal of health policy and management, 1(2), 169.

Mustafa, G., & Ali, N. (2019). Rewards, autonomous motivation and turnover intention: Results from a non-Western cultural context. Cogent Business & Management, 6(1), 1676090.

Nawawi, M. T. (2015). Pengaruh Kepuasan Kerja, Dan Motivasi Kerja Terhadap Kinerja Karyawan Dengan Komitmen Organisasional Sebagai Variabel Intervening (Studi Karyawan Outsourcing PT. J Yang Ditempatkan Di Kampus II Untar Jakarta). 3(1), 129-143.

Nerissa, A. C. (2015). Pengaruh Komitmen Continuance Dan Work Engagement Terhadap Job Embeddedness Karyawan Pt. Matahari Department Store, Tbk Malioboro Mall - Yogyakarta.

Nuansa, R., Thatok, A., & Siti, N. (2018). The role of organizational commitment mediation on the effect of person-organization fit and job satisfaction to turnover intention. Russian Journal of Agricultural and Socio-Economic Sciences, 74(2).

Paat, G., Tewal, B., & Jan, A. B. H. (2017). Pengaruh Komitmen Organisasi, Kepuasan Kerja, Stres Kerja terhadap Turnover Intention Karyawan Kantor Pusat PT. Bank Sulutgo Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 5(3).

Park, I. J., & Jung, H. (2015). Relationships among future time perspective, career and organizational commitment, occupational self-efficacy, and turnover intention. Social Behavior and Personality: an international journal, 43(9), 1547-1561.

Pawesti, R., & Wikansari, R. (2016). Pengaruh kepuasan kerja terhadap intensi turnover karyawan di Indonesia. Jurnal Ecopsy, 3(2).

Puspasari, A. (2013). Emotional Intelligent Parenting & Relationships. Elex Media Komputindo.

Ramlall, S. (2004). A review of employee motivation theories and their implications for employee retention within organizations. Journal of American academy of business, 5(1/2), 52-63.

Raziq, A., & Maulabakhsh, R. (2015). Impact of working environment on job satisfaction. Procedia Economics and Finance, 23, 717-725. https://doi.org/10.1016/S2212-5671(15)00524-9

Ridlo, I. A. (2012). Turnover karyawan “Kajian literatur”. Surabaya: Public Health Movement.

Salleh, S. M., Zahari, A. S. M., Said, N. S. M., Ali, S. R. O. (2016). The Influence of Work Motivation on Organizational Commitment in the Workplace.J. Appl. Environ. Biol. Sci, 6(5), 139-143.

Schwepker Jr, C. H. (2001). Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce. Journal of business research, 54(1), 39-52. https://doi.org/10.1016/S0148-2963(00)00125-9

Sy, T., Tram, S., & O’hara, L. A. (2006). Relation of employee and manager emotional intelligence to job satisfaction and performance. Journal of vocational behavior, 68(3), 461-473. https://doi.org/10.1016/j.jvb.2005.10.003

Takase, M. (2010). A concept analysis of turnover intention: Implications for nursing management. Collegian, 17(1), 3-12. https://doi.org/10.1016/j.colegn.2009.05.001

Tharikh, S. M., Ying, C. Y., & Saad, Z. M. (2016). Managing job attitudes: The roles of job satisfaction and organizational commitment on organizational citizenship behaviors. Procedia Economics and Finance, 35, 604-611. https://doi.org/10.1016/S2212-5671(16)00074-5

Wahyuni, A. S., Zaika, Y., & Anwar, R. (2015). Analisis faktor-faktor yang mempengaruhi turnover intention (keinginan berpindah) karyawan pada perusahan jasa konstruksi. Rekayasa Sipil, 8(2), 89-95.

Wang, E., Hu, H., Mao, S., & Liu, H. (2019). Intrinsic motivation and turnover intention among geriatric nurses employed in nursing homes: the roles of job burnout and pay satisfaction. Contemporary nurse, 55(2-3), 195-210.

Widiawati, F., Amboningtyas, D., Rakanita, A. M., & Warso, M. M. (2017). Pengaruh Beban Kerja, Stress Kerja dan Motivasi Kerja Terhadap Turnover Intention Karyawan PT Geogiven Visi Mandiri Semarang. Journal of Management, 3(3).

Widjaja, A. W. (2006). Administrasi kepegawaian. Jakarta: Rajawali.

Widyadmono, V. M. (2015). Pengaruh Kepuasan Kerja dan Komitmen Organisasi terhadap Turnover Intention (Studi pada Accounting Staff Perusahaan Swasta di DIY). Jurnal Manajemen Indonesia, 15(2), 157-168.

Youcef, S., Ahmed, S. S., & Ahmed, B. (2016). The impact of job satisfaction on turnover intention by the existence of organizational commitment, and intent to stay as intermediates variables using approach PLS in sample worker department of transport Saida. Management, 6(6), 198-202.

Published

2020-12-20

How to Cite

Astiti, M. W., & Surya, I. B. K. (2020). The role of organizational commitments in mediating the effect of work motivation and job satisfaction towards turnover intention on nurses private hospital. International Research Journal of Management, IT and Social Sciences, 8(1), 25–34. https://doi.org/10.21744/irjmis.v8n1.1101

Issue

Section

Peer Review Articles