Purchase decisions for standard needs at Puri Taman Sukawati company
Keywords:
buying decision, convenience, customer cost, customer solution, psychologicalAbstract
This study aims to find out and analyze the effect of Customer solutions, Customer cost and Convenience on the psychological consumers of Toko Puri Taman Sukawati, and to find out and analyze the psychological influence of consumers on the purchasing decisions of consumers of Toko Sukawati Park Castle. The population used is customers who have purchased Puritaman basic necessities products domiciled in Sukawati district, the number of which cannot be mentioned or calculated with certainty (infinite). The sampling technique used in this study is purposive sampling technique. The number of sample members or sample size (sample size) set in this study was 95 respondents. Data collection was carried out using questionnaire tools. The analysis technique used is multiple regression analysis.
Downloads
References
Ali, H. (2019). Purchase Decision and Repurchase Models: Product Quality and Process Analysis (Case Study of House Ownership Credit Financing in Permata Sharia Bank Jakarta). Scholars Bulletin. https://doi. org/10.36348/sb, v05i09.
Amrullah, A. R., & Agustin, S. (2016). Pengaruh kualitas produk, harga, dan citra merek terhadap keputusan pembelian Honda beat. Jurnal Ilmu dan Riset Manajemen (JIRM), 5(7).
Ariyanto, A., Nuryani, A., & Sunarsi, D. (2020). Pengaruh Store Atmosphere Dan Promosi Terhadap Keputusan Pembelian Pada Alfamart BSD Tangerang Selatan. Jurnal Ekonomi Efektif, 3(1), 29-36.
Azhar, M. E., Jufrizen, J., Prayogi, M. A., & Sari, M. (2019). Effect of Marketing Mix and Service Quality on Tourist Satisfaction. Proceeding UII-ICABE, 133-140.
Azman, N., & Sahak, S. Z. (2014). Nutritional label and consumer buying decision: a preliminary review. Procedia-Social and Behavioral Sciences, 130, 490-498. https://doi.org/10.1016/j.sbspro.2014.04.057
Cheung, C. M., Xiao, B. S., & Liu, I. L. (2014). Do actions speak louder than voices? The signaling role of social information cues in influencing consumer purchase decisions. Decision support systems, 65, 50-58. https://doi.org/10.1016/j.dss.2014.05.002
Dewi, O. I. (2018). Pengaruh Bauran Pemasaran Terhadap Keputusan Pembelian Konsumen Chang Tea Di Surabaya. Agora, 6(2).
Ekawati, A. D., Faizal, F., & Maulidah, S. (2021). Pengaruh Sustainable Marketing Terhadap Minat Beli Dan Keputusan Pembelian Pada Zero Waste Shop Di Jakarta (Doctoral dissertation, Universitas Brawijaya).
Enneking, U., Neumann, C., & Henneberg, S. (2007). How important intrinsic and extrinsic product attributes affect purchase decision. Food Quality and Preference, 18(1), 133-138. https://doi.org/10.1016/j.foodqual.2005.09.008
Febriasari, P. (2017). Pengaruh Traditional Word-Of-Mouth Dan Electronic Word-Of-Mouth Di Internet Terhadap Proses Keputusan Pembelian Laptop Merek Acer Pada Mahasiswa Fakultas Ekonomi Universitas Tanjungpura Pontianak. Jurnal Manajemen Update, 3(4).
Filieri, R., Raguseo, E., & Vitari, C. (2018). When are extreme ratings more helpful? Empirical evidence on the moderating effects of review characteristics and product type. Computers in Human Behavior, 88, 134-142.
Firmansyah, F. (2021). Influence of product quality, price, and promotion on purchase decision of Philips Products. Jurnal Ekonomi LLDIKTI Wilayah 1 (JUKET), 1(1), 26-36.
Fitriah, N. L., & Budiyanto, B. (2020). Pengaruh Kualitas Produk, Promosi Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Pada Kedai Friday Kopi Surabaya. Jurnal Ilmu dan Riset Manajemen (JIRM), 9(3).
Gama, A. W. S., Rustiarini, N. W., & Anggraini, N. P. N. (2018). Imaging and Purchasing Decision in Traditional Art Market. International research journal of management, IT and social sciences, 5(2), 175-185.
Hanaysha, J. R. (2018). An examination of the factors affecting consumer’s purchase decision in the Malaysian retail market. PSU Research Review.
Hong, Z., & Yi, L. (2012). Research on the influence of perceived risk in consumer on-line purchasing decision. Physics procedia, 24, 1304-1310. https://doi.org/10.1016/j.phpro.2012.02.195
Hunter, L. M., Kasouf, C. J., Celuch, K. G., & Curry, K. A. (2004). A classification of business-to-business buying decisions: risk importance and probability as a framework for e-business benefits. Industrial Marketing Management, 33(2), 145-154. https://doi.org/10.1016/S0019-8501(03)00058-0
Hutauruk, M. R. (2020). Pengaruh pandemi covid-19 terhadap faktor yang menentukan perilaku konsumen untuk membeli barang kebutuhan pokok di Samarinda. Jurnal Riset Inossa, 2(1), 1-15.
Irwan, A. M. (2019). Pengaruh Faktor Psikologis, Pribadi, Sosial Dan Budaya Terhadap Keputusan Pembelian Produk Fashion Secaraonline (Studi Kasus Pada Konsumen PT. Lazada Indonesia di Kota Makassar). Forecasting: Jurnal Ilmiah Ilmu Manajemen, 1(2), 164-176.
Khalida, J., Kumaji, S., & Yulianto, E. (2016). Analisis Pengaruh Faktor-Faktor Psikologi Konsumen Terhadap Keputusan Pembelian (Survei pada Mahasiswa Fakultas Ilmu Administrasi Angkatan 2013/2014 Universitas Brawijaya Malang yang Pernah Membeli dan Menggunakan Smartphone Samsung). Brawijaya University.
Kim, H. W., & Gupta, S. (2009). A comparison of purchase decision calculus between potential and repeat customers of an online store. Decision Support Systems, 47(4), 477-487. https://doi.org/10.1016/j.dss.2009.04.014
Kotler, P. (2012). Kotler on marketing. Simon and Schuster.
Kotler, P., & Armstrong, G. (2008). Prinsip-prinsip pemasaran.
Lanipi, Y., Tumbuan, W. J., & Palandeng, I. D. (2017). Analisis Pengaruh Faktor-faktor Psikologis Terhadap Keputusan Pembelian Produk Di Pasar Tradisional (Studi Kasus Pada Konsumen Pasar Pinasungkulan Karombasan Manado). Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 5(2).
Lee, J. A., & Kacen, J. J. (2008). Cultural influences on consumer satisfaction with impulse and planned purchase decisions. Journal of Business Research, 61(3), 265-272. https://doi.org/10.1016/j.jbusres.2007.06.006
Nagarkoti, B. (2014). Factors influencing consumer behavior of Smartphone users.
Nurgianto, B., Worang, F. G., & Lumanauw, B. (2021). Analysis of the Effect of Psychological Factors on Consumer Decisions for Purchase of Tribun Manado News in Manado City. Aksara: Jurnal Ilmu Pendidikan Nonformal, 7(2), 293-306.
O’Cass, A. (2000). An assessment of consumers product, purchase decision, advertising and consumption involvement in fashion clothing. Journal of economic psychology, 21(5), 545-576. https://doi.org/10.1016/S0167-4870(00)00018-0
PEKERTI, R. I., & BRILIANA, V. (2016). Pengaruh perceived benefits, perceived risks, hedonic motivations, psychological factors dan website design terhadap online buying behavior. Jurnal Bisnis Dan Akuntansi, 18(2), 147-158.
Pinem, R. (2018). Pengaruh Faktor Psikologis Terhadap Keputusan Pembelian Konsumen Pada Produk Kain Di Pajak Ikan Medan.
Purwanti, N. M. D., Satriawan, I. K., & Yoga, I. W. G. S. (2021). Pengaruh Sustainable Marketing Terhadap Keputusan Pembelian Beras Organik. JURNAL REKAYASA DAN MANAJEMEN AGROINDUSTRI, 9(4), 549-559.
Rahmat, A. M. (2021). Effectiveness of Marketing 4.0 in the World of Online Advertising. Mediator: Jurnal Komunikasi, 14(2), 195-202.
Rusydi, R., Adnan, A., Sutan, S., & Bachri, N. (2021). THE INFLUENCE OF ENVIRONMENT, E-WOM, AND FACILITIES ON TOURIST DECISIONS TO VISIT SAWUEK RIVER, NORTH ACEH, INDONESIA. International Journal of Educational Review, Law And Social Sciences (IJERLAS), 1(2), 207-214.
Satriawan, K. A., & Setiawan, P. Y. (2020). The role of purchase intention in mediating the effect of perceived price and perceived quality on purchase decision. International Research Journal of Management, IT and Social Sciences, 7(3), 38-49.
Sholihat, A., & Rumyeni, R. (2018). Pengaruh Promosi Penjualan Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Di Krema Koffie (Doctoral dissertation, Riau University).
Silverman, B. G., Bachann, M., & Al-Akharas, K. (2001). Implications of buyer decision theory for design of e-commerce websites. International Journal of Human-Computer Studies, 55(5), 815-844. https://doi.org/10.1006/ijhc.2001.0500
SISMAN, A., & MUSKITA, S. M. W. (2021). Pengaruh Promosi Melalui Media Sosial Dan Electronic Word Of Mouth (E-Wom) Terhadap Keputusan Pembelian (Studi Kasus Pada Online ShopThyy Thyy) DI KOTA SORONG. Badati, 4(1), 42-53.
Tsai, P. H., Lin, G. Y., Zheng, Y. L., Chen, Y. C., Chen, P. Z., & Su, Z. C. (2020). Exploring the effect of Starbucks' green marketing on consumers' purchase decisions from consumers’ perspective. Journal of Retailing and Consumer Services, 56, 102162. https://doi.org/10.1016/j.jretconser.2020.102162
Published
How to Cite
Issue
Section
Copyright (c) 2023 International research journal of management, IT and social sciences
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Articles published in the International Research Journal of Management, IT and Social sciences (IRJMIS) are available under Creative Commons Attribution Non-Commercial No Derivatives Licence (CC BY-NC-ND 4.0). Authors retain copyright in their work and grant IRJMIS right of first publication under CC BY-NC-ND 4.0. Users have the right to read, download, copy, distribute, print, search, or link to the full texts of articles in this journal, and to use them for any other lawful purpose.
Articles published in IRJMIS can be copied, communicated and shared in their published form for non-commercial purposes provided full attribution is given to the author and the journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
This copyright notice applies to articles published in IRJMIS volumes 7 onwards. Please read about the copyright notices for previous volumes under Journal History.