Effect of six sigma on performance of medium scale manufacturing firms in south-eastern Nigeria

https://doi.org/10.21744/irjmis.v5n4.253

Authors

  • Godwin Ikechukwu Okafor Ph.D. Scholar Department of Management, Faculty of Business Administration, University of Nigeria Enugu Campus, Enugu State
  • Emmanuel Kalu Agbaeze Department of Management, Faculty of Business Administration, University of Nigeria Enugu Campus, Enugu State Nigeria
  • Geoffrey Owoicho Ekoja Department of Management, Faculty of Business Administration, University of Nigeria Enugu Campus, Enugu State Nigeria
  • Joseph Obamen Department of Management, Faculty of Business Administration, University of Nigeria Enugu Campus, Enugu State Nigeria

Keywords:

Six Sigma, Performance, Manufacturing firms, South-Eastern Nigeria

Abstract

The effect of Six Sigma on Performance of MSF’s in South-East Nigeria. The main objective is to determine the effects of Six Sigma on the performance of MSF’s in South-East, Nigeria. While others are to: determine the extent at which process defines influence the customers’ patronage of their product, determine the extent at which process measurement influences product positioning and determine the extent at which improvement on production processes influence customers retention. The result shows that process definition practice among MSF’s significantly influenced customers’ patronage, process measurement among MSF’s was found significant influencing positioning and production improvement significantly influenced customer retention among MSF’s in South-East Nigeria. The study concluded adoption of Six Sigma practices positively influences the performance of the MSF’s in South-East Nigeria.

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Published

2018-07-03

How to Cite

Okafor, G. I., Agbaeze, E. K., Ekoja, G. O., & Obamen, J. (2018). Effect of six sigma on performance of medium scale manufacturing firms in south-eastern Nigeria. International Research Journal of Management, IT and Social Sciences, 5(4), 26–45. https://doi.org/10.21744/irjmis.v5n4.253

Issue

Vol. 5 No. 4 (2018): July

Section

Peer Review Articles
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