The mediating role of employee engagement in the influence of career path development and talent management practices on employee intention to stay among generation Z employees
Abstract
This study aims to examine the role of employee engagement mediation in the influence of career path development and talent management practices on employee intention to stay in Generation Z employees at PT BSH. The main theoretical foundation used is Social Exchange Theory (SET), which emphasizes the importance of the mutual relationship between the organization and employees. This study uses a quantitative approach. The population in this study is all generation Z employees who work at PT BSH, with a total sample of 195 respondents selected through purposive sampling techniques. Data collection was carried out using a structured questionnaire distributed online. The data analysis tool used is Partial Least Squares Structural Equation Modeling (PLS-SEM) which is processed with the help of SmartPLS 4.0 software. The results of the analysis show that career path development and talent management practices have a positive and significant effect on employee intention to stay, both directly and through employee engagement mediation. Employee engagement has been proven to have a significant role as a complementary partial mediation variable in this model.
Downloads
References
Bawono, W., & Lo, S. J. (2020). Employee engagement as a mediator influences of work stress and career development to turnover intention in employee office of PT PKSS central office. Dinasti International Journal of Management Science, 1(5), 695-705.
Fauzi, A., Syaiful, S., & Syahrani, R. (2022). The effect of career development and compensation on employee performance at PT. Bank Syariah Mandiri KCP Tanjung Karang Bandar Lampung. Journal of Business Administration, University of Muhammadiyah Jember, 11(2), 111–120.
Ghazaly, V. A., Christy, A. A., Chianesen, W., Sudrajat, E. K., & Chandhika, J. (2024). The relationship between work motivation and resilience in Gen Z students who participate in industrial internship programs. Experientia: Indonesian Journal of Psychology, 12(1), 115–132.
Goh, E., & Lee, C. (2018). A workforce to be reckoned with: The emerging pivotal Generation Z hospitality workforce. International Journal of Hospitality Management, 73, 20-28. https://doi.org/10.1016/j.ijhm.2018.01.016
Govender, S., & Parumasur, S. B. (2010). The relationship between employee motivation and job involvement. South African Journal of Economic and Management Sciences, 13(3), 237–253.
Gupta, V. (2019). Talent management dimensions and their relationship with retention of Generation-Y employees in the hospitality industry. International Journal of Contemporary Hospitality Management, 31(10), 4150-4169.
Hai, M. A., & Rabenu, E. (2018). The relationship between social exchange theory and organizational commitment in the workplace. In The SAGE Handbook of Organizational Commitment (pp. 112–130). SAGE.
Hair Jr, J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107-123.
Hair, Jr, J. F., Hult, G. T., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). SAGE Publications, Inc.
Indrayani, I. G. A. P. W., Yadnya, I. G. P., Pramana, I. W. A. Y. G., Son, P. E. P., & Son, I. N. P. S. (2024). The soft skill dimension of Generation Z in the hospitality world: Building a competitive advantage with critical thinking, creativity, and problem solving. Journal of Hospitality Business, 13(1), 78–88.
Kuncoro, A. W., Wahyudi, W., & Pratama, R. D. (2024). The Influence of Internal Communication, Work Environment and Career Development on Employee Engagement: A Case Study on Employees of PT. Suplintama Maju Semesta in Tomang, West Jakarta. EduInnovation: Journal of Basic Educational Studies, 4(2), 1051–1063.
Kwon, K., & Kim, T. (2020). An integrative literature review of employee engagement and innovative behavior: Revisiting the JD-R model. Human resource management review, 30(2), 100704. https://doi.org/10.1016/j.hrmr.2019.100704
Laoli, E. H. W., Telaumbanua, E., Lase, D., & Lase, H. (2024). The effect of employee retention and status on turnover intention at Tabita Gunungsitoli Pratama Clinic. YUME: Journal of Management, 7(3), 949–964.
Luna-Arocas, R., & Danvila-del-Valle, I. (2024). The impact of talent management on ethical behavior and intention to stay in the organization. Journal of Management & Organization, 30(5), 1392-1407.
Mahadi, N., Woo, N. M., Baskaran, S., & Yaakop, A. Y. (2020). Determinant factors for employee retention: Should I stay. International Journal of Academic Research in Business and Social Sciences, 10(4), 201–213.
Marrybeth, J. K., Brackz, J. S., Hadson, W. B., & Zlong, M. S. (2019). Talent acquisition and talent engagement practices significant impact over employee satisfaction. International Research Journal of Management, IT and Social Sciences, 6(6), 244–252. https://doi.org/10.21744/irjmis.v6n6.807
Muchibi, W. M., Mutua, S. M., & Juma, D. (2022). Influence of career development on employee engagement in the public health sector in Kenya. International Academic Journal of Human Resource and Business Administration, 4(1), 297–327.
Mustaqim, M. I., & Sary, F. P. (2022). Role of career development and job satisfaction for employee engagement for start-ups. In European International Conference on Industrial Engineering and Operations Management (Vol. 5, pp. 1730-1741).
Muttaqien, M. (2023). Theory of social exchange in organizations: A conceptual review. Journal of Management and Business, 9(1), 123–131.
Nuhun, S., Rumawas, W., & Rogahang, J. J. (2023). The effect of talent management practices and employee engagement on employee turnover intention in construction companies. Productivity, 4(3), 399–407.
Olivia, O., Tanza, V., Debataraja, V., & Simanjorang, F. (2024). How talent management affects employee retention: A literature study. Journal of Manuhara: Research Center for Management and Business Sciences, 2(1), 230–242.
Purwanto, A., Asbari, M., Prameswari, M., & Ramdan, M. (2020). Gaya Kepemimpinan Di Madrasah Aliyah: Authentic, Tansformational, Authoritarian Atau Transactional?. Nidhomul Haq: Jurnal Manajemen Pendidikan Islam, 5(1), 15-31.
Ramli, I., Darsono, N., & Chan, S. (2022). The effect of career development on employee engagement with organizational commitment as an intervening variable at PT. Bank Aceh Syariah Head Office. International Journal of Business Management and Economic Review, 5(2), 109–122.
Rasyid, M. F. (2024). Gen Z at work: Exploring factors shaping organizational citizenship in the tourism workforce. BISMA: Journal of Business and Management, 18(2), 62–72.
Setiawan, I., & Prasojo, S. (2021). Effect of talent management practices and employee engagement on turnover intention with employee retention mediation. Journal of Business, Management, & Accounting, 3(2), 55–63.
Seyfi, S., Vo-Thanh, T., & Zaman, M. (2024). Hospitality in the age of Gen Z: A critical reflection on evolving customer and workforce expectations. International Journal of Contemporary Hospitality Management, 36(13), 118–134.
Siahaan, Y. F. (2024). The Influence of Human Resources Management Practice on Employee Intention to Stay at PT Media Nusantara Informasi (Sindo). Journal of Management & Business, 15(2), 100–115.
Singh, A. P., & Dangmei, J. (2021). Understanding the Generation Z: The future workforce. South-Asian Journal of Multidisciplinary Studies, 3(3), 1–5.
Surantoro, H., & Solichin, M. (2020). The effect of job satisfaction, organizational commitment, and employee engagement on intention to stay. Journal of Management and Organization, 11(1), 49–61.
Syafrin, I., Fasridon, F., & Angraini, Y. (2023). The effect of career development and work compensation on job satisfaction through employee engagement as an intervening variable in teachers of SMAN 8 Merangin. Gemilang: Journal of Management and Accounting, 3(1), 268–280.
Tatoglu, E., Glaister, A. J., & Demirbag, M. (2016). Talent management motives and practices in an emerging market: A comparison between MNEs and local firms. Journal of World Business, 51(2), 278-293. https://doi.org/10.1016/j.jwb.2015.11.001
Tentama, F., & Ermawati, U. (2021). The relationship between career development and employee engagement. Journal of Psychogenesis, 9(2), 196–204.
Tiong, P., Sumaryo, P., Dalle, M. Y., & Latif, A. (2023). The influence of competence and career development on employee performance at PT. Hadji Kalla Urip Sumohardjo Makassar Branch with employee engagement as an intervening variable. Journal of Metaverse ADPERTISI, 2(2), 43–51.
Veriyanti, U., & Nurhayati, M. (2022). The role of leader-member exchange in moderating the influence of competence, innovative behavior, and career development on employee engagement. European Journal of Business and Management Research, 7(1), 153–159.
Wang, H., Li, X., Zhu, J., & Chen, X. (2024). The influence of talent management practices on talents’ intention to stay: An empirical study from China. Employee Relations, 46(1), 56–78.
Weng, T. C., Shen, Y. H., & Kan, T. T. (2023). Talent sustainability and development: How talent management affects employees’ intention to stay through work engagement and perceived organizational support with the moderating role of work–life balance. Sustainability, 15(18), 13508.
Wildan, A. I. (2024). The effect of employee engagement on intention to stay in the technology industry. YUME: Journal of Management, 7(3), 1556–1565.
Wiratanoeningrat, A. J. I., & Nugroho, Y. A. B. (2021). The effect of career development on intention to stay mediated by continuance commitment in employees of PT. Bank Central Asia Tbk. Proceedings Working Papers Series in Management, 13(2), 92–104.
Published
How to Cite
Issue
Section
Copyright (c) 2025 International research journal of management, IT and social sciences

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Articles published in the International Research Journal of Management, IT and Social sciences (IRJMIS) are available under Creative Commons Attribution Non-Commercial No Derivatives Licence (CC BY-NC-ND 4.0). Authors retain copyright in their work and grant IRJMIS right of first publication under CC BY-NC-ND 4.0. Users have the right to read, download, copy, distribute, print, search, or link to the full texts of articles in this journal, and to use them for any other lawful purpose.
Articles published in IRJMIS can be copied, communicated and shared in their published form for non-commercial purposes provided full attribution is given to the author and the journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
This copyright notice applies to articles published in IRJMIS volumes 7 onwards. Please read about the copyright notices for previous volumes under Journal History.










