Impact of ISO 9001 certification on the projects' success of large-scale (AAA) construction firms in the Philippines

Authors

  • Behnam Neyestani Doctorate Program, Department of Civil Engineering, De La Salle University, Manila, Philippines

Keywords:

construction project success, construction quality, customer's satisfaction, ISO 9001 certification, quality management system

Abstract

The general purpose of this study is to investigate the effects of ISO 9001 certification on project success, and its main criteria into large-scale construction companies in Metro Manila, Philippines. For this aim, the research was conducted an in-depth literature review for identifying the main variables first. Subsequently, a survey questionnaire was designed and distributed randomly among 67 managers working in ISO 9001:2008-certified projects of large-scale construction firms. Then the descriptive and inferential statistical analysis employed, in order to find the results and conclusions. Finally, the findings revealed that ISO 9001 certification can significantly affect the construction project success and its main criteria, except time length of projects in Metro Manila, Philippines.

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Published

2016-11-30

How to Cite

Neyestani, B. (2016). Impact of ISO 9001 certification on the projects’ success of large-scale (AAA) construction firms in the Philippines. International Research Journal of Management, IT and Social Sciences, 3(11), 39–52. Retrieved from https://sloap.org/journals/index.php/irjmis/article/view/424

Issue

Vol. 3 No. 11 (2016): November

Section

Peer Review Articles
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