The role of attitude towards green in mediating the effect of environmental concern and green perceived value on green purchase intention
A study of Gen Z’s behavior toward Sensatia Botanicals in Denpasar City
Keywords:
attitude towards green, environmental concern, green perceived value, green purchase intention, Sensatia Botanicals , TPBAbstract
This study examines the mediating role of attitude towards green in the relationship between environmental concern, green perceived value, and green purchase intention. The research focuses on Generation Z’s behavior toward Sensatia Botanicals in Denpasar City, using the Theory of Planned Behavior (TPB) as the theoretical framework.The study adopts a quantitative, associative research design. The target population consists of Gen Z individuals in Denpasar who have never purchased Sensatia Botanicals’ eco-friendly cosmetic products. Using purposive sampling, 112 respondents were selected, and data were collected through questionnaires. Partial Least Squares (PLS)-based Structural Equation Modeling (SEM) was employed for data analysis. Findings reveal that environmental concern, green perceived value, and attitude towards green positively and significantly influence green purchase intention. Moreover, attitude towards green partially mediates the effects of environmental concern and green perceived value on green purchase intention for Sensatia Botanicals. Theoretically, this research enriches the TPB by providing empirical insights into the relationships among key green behavioral variables. Practically, Sensatia Botanicals can strengthen its marketing strategy by creating educational campaigns emphasizing eco-friendly, functional, and emotional product benefits. Additionally, offering incentives can foster stronger emotional connections, enhance purchase intention, and build a sustainability-conscious community.
Downloads
References
Ajzen, I. (2015). Consumer Attitudes and Behavior: The Theory of Planned Behavior Applied to Food Consumption Decisions. Rivista Economia Agraria I. 20(2): 121-138.
Amalia, F. A., Sosianika, A., & Christabel, F. A. (2021). Green purchase intention of Indonesian young consumers: extending VAB framework. Journal of Marketing Innovation (JMI), 1(1).
Andrianto, N. M. (2020). Perceived Value, Attitude Towards Ad, dan Green Purchase Intention Pada Iklan Emosional Coca Cola. JIAFE Universitas Pakuan 6(2), 221-236.
Apriyani, N., Salim, M., & Santi, F. (2023). Attitude Towards Green Products And Green Purchase Intention On The Green Purchase Behavior Of Detergent Products In The City Of Bengkulu. The Manager Review, 5(2), 225-244.
Arora, N. & Manchanda, P. (2022). Green perceived value and intention to purchase sustainable apparel among Gen Z: The moderated mediation of attitudes. Journal of Global Fashion Marketing, 13(2), 168-185.
Bashir, A. M. (2019). Effect of Halal Awareness, Halal Logo, and Attitude on Foreign Consumers’ Purchase Intention. British Food Journal, 121(9), 1998- 2015.
Batool, S., Arshad, M. R., Gul, R., & Shahid, M. (2023). Role of green customer value, awareness of environmental consequences, green brand positioning and attitude toward green brand in influencing green purchase intention. International Journal of Social Science & Entrepreneurship, 3(1), 605-621.
Chaudary, R. & Bisai, S. (2018). Factors Influencing Green Purchase Behavior of Millennials in India. Management of Environmental Quality: An International Journal, 29(5), 798-812.
Confente, I., Scarpi, D., & Russo, I. (2020). Marketing a new generation of bio-plastics products for a circular economy: The role of green self-identity, self-congruity, and perceived value. Journal of Business Research, 112, 431-439. https://doi.org/10.1016/j.jbusres.2019.10.030
Darpito, S. H., Suryono, I. A., Sutiono, H. T., Laksana, D. H., & Tirosa, G. B. (2023). The role of environmental concern in influencing consumers’ intention to buy sustainable products during the Covid-19 pandemic. International Journal of Business Ecosystem and Strategy (2687-2293), 5(3), 01–10.
De Canio, F., Martinelli, E., & Endrighi, E. (2021). Enhancing consumers' pro-environmental purchase intentions: the moderating role of environmental concern. International Journal of Retail & Distribution Management, 49(9), 1312-1329.
Devi, N.K.E.S & Asksari, N.M.A. (2020). Pengaruh Persepsi Nilai, Persepsi Resiko, dan Sikap Terhadap Niat Membeli Kembali Pada Makanan Cepat Saji. E-Jurnal Manajemen, 9(1), pp. 119-138.
Duc, M. L., Vu, L., Anh, D., Duy, L. T., Dang, H. H., dan Tuan, N. H. (2023). Factors Influencing Gen-Z’s Intention to Buy Green Cosmetics in Ho Chi Minh City, Vietnam. International Journal of Engineering Technology and Management Sciences, 7(5), 248-259.
Duong, C. D., Doan, X. H., Vu, D. M., Ha, N. T., and Dam, K. V. (2022). The role of perceived environmental responsibility and environmental concern on shaping green purchase intention. Vision, 09722629221092117.
Dwiartini, M. Y. & Suasana, I. G. A. K. G. (2022). Peran kepercayaan memediasi pengaruh persepsi nilai terhadap niat beli brew me tea secara online. E-Jurnal Manajemen Universitas Udayana, 11(4), 682.
Emekci, S. (2018). Green Consumption Behaviors of Consumers Within The Scope of TPB. Journal of Consumer Marketing, 36(3): 410-417.
Fiandari, Y. R., Surachman, S., Rohman, F. & Hussein, A. S. (2019). Perceived value dimension in repetitive fish consumption in Indonesia by using an extended theory of planned behavior. British Food Journal, 121(6), 1220-1235.
Ghozali, I. (2014). Srtuctural Equation Modeling, Metode Alternatif dengan Partial Least Square (PLS). Semarang: Badan Penerbit Unversitas Diponegoro.
Gomes, S., Lopes, J. M., & Nogueira, S. (2023). Willingness to pay more for green products: A critical challenge for Gen Z. Journal of Cleaner Production, 390, 136092. https://doi.org/10.1016/j.jclepro.2023.136092
Grand View Research. (2020). Natural skin care products market size, share dan trends analysis report by product (face cream, body cream), by distribution channel (online, offline), by region, and segment forecasts, 2020-2027. Grand View Research. https://www.grandviewresearch.com/industry-analysis/natural-skin-care-products-market
Hair, J. F. (2014). A primer on partial least squares structural equation modeling (PLS-SEM). sage.
Handriana, T., Yulianti, P., Kurniawati, M, Ariana, N.A., Aisyah, R.A., Aryani, M.G.A., dan Wandira, R.K. (2020). Purchase Behavior of Millennial Female Generation on Halal Cosmetic Products. Journal of Islamic Marketing, 12(7), 1295-1315.
Irwanto, N. F. A. & Mahfudz, M. (2024). Pengaruh lifestyle of health and sustainability (lohas) consumption tendency terhadap sikap ramah lingkungan dan kepercayaan konsumen serta implikasinya pada minat beli (Studi Empiris pada Konsumen Produk Kecantikan Berkelanjutan pada Generasi Y dan Z di Kota Semarang). Diponegoro Journal of Management, 13(1). 87-88
Jaiswal, D., & Kant, R. (2018). Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers. Journal of retailing and consumer services, 41, 60-69. https://doi.org/10.1016/j.jretconser.2017.11.008
Jaya, P. K. D., & Sukaatmadja, I. P. G. (2023). Peran Emosi Positif Memediasi Pengaruh Kualitas Pelayanan Terhadap Niat Pembelian Kembali. E-Jurnal Manajemen Universitas Udayana, 12(8).
Julianti, N.W.S., & Pramudana, K.A.S. (2017). Peran Sikap dalam Memediasi Pengaruh Pengetahuan dan Kepedulian Lingkungan Terhadap Niat Beli Produk Hijau. E-jurnal Manajemen UNUD 6(10), 5524-5551
Kirmani, M. D., & Khan, M. N. (2016). Environmental concern to attitude towards green products: Evidences from India. Serbian Journal of Management, 11(2), 159-179.
Kotler, P., & Keller, K. L. (2018). Marketing management (15th ed.). Pearson Education.
Kwistianus, H., Hatane, S. E., & Aprilia, N. D. (2020). Environmental concern, attitude and willingness to pay of Green products: Case study in private universities in Surabaya, Indonesia (Doctoral dissertation, Atlantis Press).
Liao, Y. K., Wu, W. Y., & Pham, T. T. (2020). Examining the moderating effects of green marketing and green psychological benefits on customers’ green attitude, value and purchase intention. Sustainability (Switzerland), 12(18).
Lin, C.C., Chen, Y.J., & Wang, J.W. (2021). Double Matching Service Preference for Promoting Short Sea Shipping: Evidence from Taiwan. Emerald Publishing Limited: Maritime Business Review 6(4), 392-413.
Machado, M., Silva, S., & Costa, E. M. (2024). Byproducts as a sustainable source of cosmetic ingredients. Applied Sciences, 14(22), 10241.
Maichum, K., Parichatnon, S., & Peng, K. C. (2017). The influence of environmental concern and environmental attitude on purchase intention towards green products: a case study of young consumers in Thailand. International Journal of Business Marketing and Management, 2(3), 1-8.
Malik, C., Singhal, N., & Tiwari, S. (2017). Antecedents of consumer environmental attitude and intention to purchase green products: moderating role of perceived product necessity. International Journal of Environmental Technology and Management, 20(5-6), 259-279.
Manopo, A., Tumbuan, W. J. F. A., Gunawan, A., Manopo, E. M., & Gunawan, E. M. (2021). The Influence of Product Knowledge on Green Purchase Intention, The Role of Attitude as Mediating Variable Pengaruh Pengetahuan Produk Terhadap Niat Beli Hijau, Peran Sikap Sebagai Variabel Mediasi. 851 Jurnal EMBA, 9, 851–864.
Patwary, A. K., Omar, H., & Tahir, S. (2021). The impact of perceived environmental responsibility on TOURISTS' INTENTION to visit green hotel: the mediating role of attitude. Geo Journal of Tourism and Geosites, 34(1), 9-13.
Peng, L., Zhang, W., Wang, X., & Liang, S. (2019). Moderating effects of time pressure on the relationship between perceived value and purchase intention in social E-commerce sales promotion: Considering the impact of product involvement. Information & Management, 56(2), 317-328. https://doi.org/10.1016/j.im.2018.11.007
Purnami, N. M., & Nurcaya, I. N. (2025). Exploring the Drivers of Customer Loyalty in the Restaurant Industry: A Systematic Literature Review and Future Research Agenda. Jurnal Ilmiah Manajemen dan Bisnis, 10(1), 38-51
Sensatia Botanicals. (2024). Memenuhi Kebutuhan Perawatan Tubuh dan Kulit Anda Secara Alami. Sensatia Botanicals. Sensatia Botanicals.
Shevia, S., Christiarini, R., & Qadri, R. A. (2023). Green marketing environmental concern: Minat beli generasi Z terhadap personal care products. Journal of Business and Banking, 13(1), 99-120.
Shimul, A. S., Cheah, I., & Khan, B. B. (2022). Investigating female shoppers’ attitude and purchase intention toward green cosmetics in South Africa. Journal of Global Marketing, 35(1), 37-56.
Shin, Y. H., Im, J., Jung, S. E., & Severt, K. (2019). Motivations behind consumers’ organic menu choices: The role of environmental concern, social value, and health consciousness. Journal of Quality Assurance in Hospitality and Tourism, 20(1), 107-122.
Sianipar, E. M., & Hapsari, R. D. V. (2021). Pengaruh Green Brand Terhadap Green Purchase Intention Pada Konsumen Usaha Merge. Project. Jurnal Ilmiah Mahasiswa FEB, 9(2).
Siddique, M.Z.R., Saha, G. & Kasem, A. R. (2020). Estimating Green Purchase Behavior: an Empirical Study Using Integrated Behavior Model in Bangladesh. Journal of Asia Business Studies 15(2), 319-344.
Simanjuntak, M., Nafila, N. L., Yuliati, L. N., Johan, I. R., Najib, M., and Sabri, M. F. (2023). Environmental Care Attitudes and Intention to Purchase Green Products: Impact of Environmental Knowledge, Word of Mouth, and Green Marketing. Sustainability (Switzerland), 15(6).
Stuchlý, J., Jambal, T., & Ližbetinová, L. (2020). Customer’s View and Experience with Loyalty Programs in the South Bohemia. In SHS Web of Conferences (Vol. 73, p. 01026). EDP Sciences.
Tan, Z., Sadiq, B., Bashir, T., Mahmood, H., & Rasool, Y. (2022). Investigating the Impact of Green Marketing Components on Purchase Intention: The Mediating Role of Brand Image and Brand Trust. Sustainability (Switzerland), 14(10).
Utami, K. S. (2020). Green Consumers Behavior: Perilaku Konsumen dalam Pembelian Produk Ramah Lingkungan. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 9(2), 208–223.
Wang, Y. M., Zaman, H. M. F., & Alvi, A. K. (2022). Linkage of green brand positioning and green customer value with green purchase intention: the mediating and moderating role of attitude toward green brand and green trust. Sage Open, 12(2), 21582440221102441.
Witek, L., & Kuźniar, W. (2021). Green purchase behavior: The effectiveness of sociodemographic variables for explaining green purchases in emerging market. Sustainability (Switzerland), 13(1), 1–18.
Woo, E., & Kim, Y. G. (2018). Consumer attitudes and buying behavior for green food products. British Food Journal, 121(2), 320–332.
World Economic Forum. (2022). Gen Z Cares About Sustainability More Than Anyone Else And Is Starting to Make Others Feel The Same. World Economic Forum https://www.weforum.org/stories/2022/03/generation-z-sustainability-lifestyle-buying-decisions/.
WWF Indonesia. (2017). Laporan survei kesadaran lingkungan dan preferensi konsumen terhadap produk ramah lingkungan. WWF Indonesia.https://www.wwf.id
Yohana, N. K. Y., & Suasana, I. G. A. K. G. (2020). Peran sikap dalam memediasi pengaruh kesadaran lingkungan terhadap niat beli tumbler starbucks di Kabupaten Badung (Doctoral dissertation, Udayana University).
Yue, B., Sheng, G., She, S., & Xu, J. (2020). Impact of consumer environmental responsibility on green consumption behavior in China: The role of environmental concern and price sensitivity. Sustainability, 12(5), 2074.
Published
How to Cite
Issue
Section
Copyright (c) 2025 International research journal of management, IT and social sciences

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Articles published in the International Research Journal of Management, IT and Social sciences (IRJMIS) are available under Creative Commons Attribution Non-Commercial No Derivatives Licence (CC BY-NC-ND 4.0). Authors retain copyright in their work and grant IRJMIS right of first publication under CC BY-NC-ND 4.0. Users have the right to read, download, copy, distribute, print, search, or link to the full texts of articles in this journal, and to use them for any other lawful purpose.
Articles published in IRJMIS can be copied, communicated and shared in their published form for non-commercial purposes provided full attribution is given to the author and the journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
This copyright notice applies to articles published in IRJMIS volumes 7 onwards. Please read about the copyright notices for previous volumes under Journal History.










