Motivation on job satisfaction and employee performance
Keywords:
company, employee performance, job satisfaction, motivation, organizationAbstract
This study aims to study the effect of motivation on job satisfaction and employee performance. The population in this study was 505 Cooperativa Café Timor employees in Timor-Leste by determining saturated samples at 6 company locations, namely the NT Factory, Comoro, Manleuana, Railaco, Tibar, and at the Head Office as many as 202. This study used a quantitative approach with data collection methods using interviews and questionnaires. Data that has been collected and verified valid are analyzed using descriptive analysis techniques and using a variance-based or component-based approach with Partial Least Square (PLS) analysis tools. The results show that motivation has a significant positive effect on job satisfaction and employee performance. The findings of this study also state that job satisfaction has a significant positive effect on employee performance. The implications of this study emphasize the need to improve adaptive performance so that companies can always keep abreast of developments in the face of increasingly fierce competition.
Downloads
References
Abdi Mohamud, S., Ibrahim, A. A., & Hussein, J. M. (2017). The effect of motivation on employee performance: Case study in Hormuud company in Mogadishu Somalia. International Journal of Development Research, 9(11), 17009-17016.
Akmal. M., I. & Aslinda. (2015). The effect of motivation on Organizational citizenship behavior at Telkon Indonesia Makassar, International journal of administrative science and organization, 21(2), 114-120.
Andjarwati, T., Setiono, B. A., Susilo, K. E., Budiarti, E., Sustiyatik, E., Audah, A. K., & Winarno, A. F. (2019). The Effect Of Osha, Work Environment And Work Discipline On Employee Satisfaction And Employee Performance. Archives of Business Research (ABR), 7(11).
Anwar, BA, Maupa, H., Muhhamad, A., and Muhammad, I. (2015) The Effects of Work Stress and Compensation on the Employees' Performance through Motivation and Job Satisfaction at the Private Life Insurance Companies in Jakarta, Indonesia, Scientific Research Journal (SCIRJ), 3(9), 33-36.
Badrianto, Y., & Ekhsan, M. (2019). The effect of work environment and motivation on employee performance of pt. Hasta multi sejahtera cikarang. Journal of Research in Business, Economics, and Education, 1(1).
Beebe, A., Blaylock, A., & Sweetser, K. D. (2009). Job satisfaction in public relations internships. Public Relations Review, 35(2), 156-158. https://doi.org/10.1016/j.pubrev.2008.09.016
Çekmecelioğlu, H. G., Günsel, A., & Ulutaş, T. (2012). Effects of emotional intelligence on job satisfaction: An empirical study on call center employees. Procedia-Social and Behavioral Sciences, 58, 363-369. https://doi.org/10.1016/j.sbspro.2012.09.1012
Chien, G. C., Mao, I., Nergui, E., & Chang, W. (2020). The effect of work motivation on employee performance: Empirical evidence from 4-star hotels in Mongolia. Journal of Human Resources in Hospitality & Tourism, 1-23. https://doi.org/10.1080/15332845.2020.1763766
Danvila-del-Valle, I., Estévez-Mendoza, C., & Lara, F. J. (2019). Human resources training: A bibliometric analysis. Journal of Business Research, 101, 627-636. https://doi.org/10.1016/j.jbusres.2019.02.026
Desa, N. M., & Asaari, M. H. A. H. (2020). Mediation of Perceived Organizational Support between Human Resources Practices and Job Performance among Engineers in the Penang Free Trade Zone. International Journal of Asian Social Science, 10(7), 368-380.
Eliyana, A., & Ma’arif, S. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144-150. https://doi.org/10.1016/j.iedeen.2019.05.001
Hartati, T. (2020). Analysis of Influence of Motivation, Competence, Compensation toward Performance of Employee. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(2), 1031-1038. https://doi.org/10.33258/birci.v3i2.933
Hidayah, A. K. (2018). The Influence of Individual Characteristics, and Leadership, through Work Motivation and Job Satisfaction on Employee Performance of East Kalimantan Forestry Agency Office. International Journal of Accounting, Finance, and Economics, 1(1), 32-45.
Ihsani, N., & Wijayanto, A. (2020). The effect of organizational culture, motivation, and job satisfaction on employee performance. Dinasti International Journal of Digital Business Management, 1(4), 492-502.
Inuwa, M. (2016). Job satisfaction and employee performance: An empirical approach. The Millennium University Journal, 1(1), 90-103.
Kaye, B. & Evans, S., J. (2000). "Retention: Tag, You're It!" Training & Development, 54(4), 29-33.
Khalid, K., Salim, H. M., & Loke, S. P. (2011). The impact of rewards and motivation on job satisfaction in water utility industry. In International Conference on Financial Management and Economics, 11(2), 35-41.
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Lerner, D., de Vet, H. C., & van der Beek, A. J. (2016). Cross-cultural adaptation of the individual work performance questionnaire. Work, 53(3), 609-619. https://doi.org/10.3233/WOR-152237
Krishnan, M., Nalaskowski, J. W., & Cook, L. M. (2010). Chemical mechanical planarization: slurry chemistry, materials, and mechanisms. Chemical reviews, 110(1), 178-204.
Larasati, S., & Gilang, A. (2014). Pengaruh Motivasi Kerja terhadap Kinerja Karyawan Wilayah Telkom Jabar Barat Utara (Witel Bekasi). Jurnal Manajemen dan Organisasi, 5(3), 200-213.
Lu, K. Y., Lin, P. L., Wu, C. M., Hsieh, Y. L., & Chang, Y. Y. (2002). The relationships among turnover intentions, professional commitment, and job satisfaction of hospital nurses. Journal of Professional Nursing, 18(4), 214-219. https://doi.org/10.1053/jpnu.2002.127573
Lubis, R. K. (2020). Analysis of Effect of Work Motivation and Job Satisfaction Performance Against Serdang Agricultural Extension Bedagai. Journal of Management Science (JMAS), 3(1, Januari), 19-24.
Luthans, F., Avey, J. B., Avolio, B. J., Norman, S. M., & Combs, G. M. (2006). Psychological capital development: toward a micro‐intervention. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 27(3), 387-393. https://doi.org/10.1002/job.373
Marliani S. (2016). Motivationand Job Satisfaction on Employee Performance. Journal of Buana Accounting, 1(1).
Mira, M., Choong, Y., & Thim, C. (2019). The effect of HRM practices and employees’ job satisfaction on employee performance. Management Science Letters, 9(6), 771-786. http://dx.doi.org/10.5267/j.msl.2019.3.011
Noermijati, N., & Primasari, D. (2015). The effect of job stress and job motivation on employees’ performance through job satisfaction (A study at PT. Jasa Marga (Persero) Tbk. Surabaya-Gempol branch). Journal of Economics, Business, & Accountancy Ventura, 18(2), 231-240. http://dx.doi.org/10.14414/jebav.v18i2.450
Nurak, L., & Riana, G. (2017). Examine the effect of organizational justice on job satisfaction and employee performance. Journal of Management and Marketing Review (JMMR) Vol, 2(3).
Octaviannand, R., Pandjaitan, N. K., & Kuswanto, S. (2017). Effect of Job Satisfaction and Motivation towards Employee's Performance in XYZ Shipping Company. Journal of education and practice, 8(8), 72-79.
Oliveira, H. H., & Honório, L. C. (2020). Human resources practices and organizational commitment: connecting the constructs in a public organization. RAM. Revista de Administração Mackenzie, 21(4). https://doi.org/10.1590/1678-6971/eramg200160
Olusadum, N. J., & Anulika, N. J. (2018). Impact of Motivation on Employee Performance: A Study of Alvan Ikoku Federal College of Eduaction. sigma, 1, 1.
Payne, R. L., Fineman, S., & Wall, T. D. (1976). Organizational climate and job satisfaction: A conceptual synthesis. Organizational behavior and human performance, 16(1), 45-62. https://doi.org/10.1016/0001-8791(87)90009-1
Prabu, M. A. (2005). Manajemen sumber daya manusia perusahaan. Bandung: PT. Remaja Rosdakarya.
Raineri, A. (2017). Linking human resources practices with performance: the simultaneous mediation of collective affective commitment and human capital. The International Journal of Human Resource Management, 28(22), 3149-3178. https://doi.org/10.1080/09585192.2016.1155163
Ramli, AH (2019). Compensation, job satisfaction and employee performance in health services. Business and Entrepreneurial Review, 18 (2), 177-186.
Riana I G., Wiagustini, NLP, Dwijayanti, KI, and Rihayana, IG (2018).Managing Work-Family Conflict and Work Stress through Job Satisfaction and Its Impact on Employee Performance, Journal of Industrial Engineering, Vol. 20, No. 2, pp. 127 - 134
Riana, IG (2015). Effects of Motivation on Business Performance: The Mediation Role of Job Satisfaction and Leadership (A Study in Village Credit Institutions), European Journal of Business, Economics and Accountancy, Vol. 3, No. 2, 2015, Pp. 1 - 11
Rinny, P., Purba, CB, & Handiman, UT (2020). The Influence Of Compensation, Job Promotion, And Job Satisfaction On Employee Performance From Mercubuana University. International Journal of Business Marketing and Management (IJBMM), 5 (2), 39-48.
Rizaldi.MY (2017). The Effect of Motivation on Employee Performance of PT. Prime rate is Beautiful with Job Satisfaction as a Mediation variable. Thesis Journal.
Robbins, S. P., Judge, T. A., & Vohra, N. (2017). Organizational Behavior (16th Eds.). Tamil Nadu: Pearson India Education Services Pvt. Ltd.
Robbins, SP and Judge, TA (2017), Organizational Behavior, Organizational Behavior., Issue 12, Jakarta: Salemba Empat Publisher
Roberts, JA, & David, ME (2020). Boss phubbing, trust, job satisfaction and employee performance. Personality and Individual Differences, 155, 109702.
Ross, C. E., & Reskin, B. F. (1992). Education, control at work, and job satisfaction. Social science research, 21(2), 134-148. https://doi.org/10.1016/0049-089X(92)90012-6
Ryan, R. M., & Deci, E. L. (2000). Intrinsic and extrinsic motivations: Classic definitions and new directions. Contemporary educational psychology, 25(1), 54-67. https://doi.org/10.1006/ceps.1999.1020
Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American psychologist, 55(1), 68.
Saban, D., Basalamah, S., Gani, A., & Rahman, Z. (2020). Impact Of Islamic Work Ethics, Competencies, Compensation, Work Culture On Job Satisfaction And Employee Performance: The Case Of Four Star Hotels. European Journal of Business and Management Research, 5(1). https://doi.org/10.24018/ejbmr.2020.5.1.181
Saner, T., & Eyüpoğlu, Ş. Z. (2013). The gender-marital status job satisfaction relationship of academics. Procedia-Social and Behavioral Sciences, 106, 2817-2821. https://doi.org/10.1016/j.sbspro.2013.12.324
Sanuddin, F. D. P., & Widjojo, A. R. (2016). Pengaruh Kepuasan Kerja dan Motivasi Kerja Terhadap Kinerja Karyawan PT. Semen Tonasa.
Saputra, A. T., Bagia, I. W., Yulianthini, N. N., & SE, M. (2016). Pengaruh kepuasan kerja dan loyalitas karyawan terhadap kinerja karyawan. Jurnal Manajemen Indonesia, 4(1).
Singh, S. K., & Tiwari, V. (2011). Relationship between motivation and job satisfaction of the white collar employees: A case study. Management insight, 7(2), 31-39.
Sobaih, A. E. E., & Hasanein, A. M. (2020). Herzberg’s theory of motivation and job satisfaction: Does it work for hotel industry in developing countries?. Journal of Human Resources in Hospitality & Tourism, 1-25. https://doi.org/10.1080/15332845.2020.1737768
Stefurak, T., Morgan, R., & Johnson, R. B. (2020). The Relationship of Public Service Motivation to Job Satisfaction and Job Performance of Emergency Medical Services Professionals. Public Personnel Management, 0091026020917695. https://doi.org/10.1177%2F0091026020917695
Sugiyono, P. D. (2017). Metode Penelitian Bisnis: Pendekatan Kuantitatif, Kualitatif, Kombinasi, dan R&D. Penerbit CV. Alfabeta: Bandung.
Syamsir, S. (2020). Competence, Job Satisfaction, Work Motivation, and Job Performance of The Village (“Nagari”) Masters in Managing E-Village Finance. International Journal of Advanced Science and Technology, 29(8), 1337-1350.
Tobing, D. S. K. (2009). Pengaruh komitmen organisasional dan kepuasan kerja terhadap kinerja karyawan PT. Perkebunan Nusantara III di Sumatera Utara. Jurnal manajemen dan kewirausahaan, 11(1), 31-37.
Tremblay, MA, Blanchard, CM, Taylor, S., Pelletier, LG, & Villeneuve, M. (2009). Work Extrinsic and Intrinsic Motivation Scale: Its value for organizational psychology research. Canadian Journal of Behavioral Science / Revue canadienne des sciences du behavior , 41 (4), 213.
Waiyaki, E. W. (2017). Effect of Motivation on Employee Performance: A Case of Pam Golding Properties Limited, Nairobi (Doctoral dissertation, United States International University-Africa).
Yuliandi, R. T. (2019). Work Discipline, Competence, Empowerment, Job Satisfaction, and Employee Performance. Int. J. Recent Technol. Eng, 8(3), 7209-7215.
Yusrisal, Y., & Heryanto, H. (2019). The Influence of Leadership and Competence on Work Motivation and its impact on Employee Performance at the Koto Besar Sub-District Office, Dharmasraya Regency. Archives of Business Research, 7(7), 122-131. https://doi.org/10.14738/abr.77.6646
Published
How to Cite
Issue
Section
Articles published in the International Research Journal of Management, IT and Social sciences (IRJMIS) are available under Creative Commons Attribution Non-Commercial No Derivatives Licence (CC BY-NC-ND 4.0). Authors retain copyright in their work and grant IRJMIS right of first publication under CC BY-NC-ND 4.0. Users have the right to read, download, copy, distribute, print, search, or link to the full texts of articles in this journal, and to use them for any other lawful purpose.
Articles published in IRJMIS can be copied, communicated and shared in their published form for non-commercial purposes provided full attribution is given to the author and the journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
This copyright notice applies to articles published in IRJMIS volumes 7 onwards. Please read about the copyright notices for previous volumes under Journal History.
