A Study on Customer Satisfaction on Commercial Banks in Theni District

Authors

  • G. Pooranam Nadar Saraswathi College of Arts & Science, Theni
  • K. Nandhini Nadar Saraswathi College of Arts & Science, Theni

Keywords:

Questionnaire survey

Abstract

Banks play a very important role in the economic development of every modern state and country. Banks operate at the heart of the modern economy. Today’s Business is continually looking for ways to achieve a competitive advantage. Banks essentially are a social organization which rendering financial services to subserve socio-economic objective of the society. Banking system occupies an important place in nation’s economy. In this study, find out the customer satisfaction level of the Commercial banks in Theni District.

Downloads

Download data is not yet available.

References

A Study on customer Services in banks with reference to Virudhunagar District - S.Selvi

Bhuvana, M., & Vasantha, S. (2016). Dimensions for measuring financial inclusion in the rural areas of Tamil Nadu. Indian Journal of Science and Technology, 9(32).

Essa, A., & Ali, O. (2010). Studies in Islamic Civilization: The Muslim Contribution to the Renaissance. International Institute of Islamic Thought (IIIT).

Kline, R. T. (2013). The Pen and the Sword: The People's Republic of China's Effort to Redefine the Exclusive Economic Zone through Maritime Lawfare and Military Enforcement. Mil. L. Rev., 216, 122.

Maheswari, V. (2013). Customers perception and satisfaction of Banking services a study with reference to nationalised commercial banks In madurai district.

Meza, A. K. T., Freyre, J. R. A., Cevallos, M. G. O., & Pico, M. J. M. (2018). Autonomy, Good Humor and Support Networks, Potential of Community Resilience Intervention in People Victims of the Earthquake in the Calderón Parish. International Research Journal of Management, IT and Social Sciences (IRJMIS), 5(1), 1-8.

Rajeshwari, T. R. (1992). Employee stress: A study with reference to bank employees. Indian Journal of Industrial Relations, 419-429.

Reddy, D. H. (2014). Relationship Marketing Practices In Selected Public sector Banks in Chittooor District.

Student, C. R., & Hisar, H. PROCESS SCHEDULING ALGORITHMS: A REVIEW.

Suresh, R. (2015). Regional Rural Banks and Their Performance–An Empirical Study. Journal of Rural Development, 34(3), 285-303.

Published

2018-02-06

How to Cite

Pooranam, G., & Nandhini, K. (2018). A Study on Customer Satisfaction on Commercial Banks in Theni District. International Research Journal of Management, IT and Social Sciences, 5(2), 41–46. Retrieved from https://sloap.org/journals/index.php/irjmis/article/view/39

Issue

Section

Peer Review Articles

Similar Articles

1 2 > >> 

You may also start an advanced similarity search for this article.